Strong Organization Skills & Goal Oriented
Reliable & Trustworthy
Innovation and Creativity Work with a since of urgency
Project & Office Management
Shift Lead, indispensable asset to the store staff. As a liaison between management and non-management team members, I am a key part of ensuring that excellent customer service is delivered to customers. I also provide leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions. I also support store management & front-end team. I play a key role in inventory management and merchandise display. I also assist the pharmacy when customers need help that is non- prescription and ring customers out when the lines are long.
As the Senior Inside Sales, Showroom Sales Associate, I work hand-in-hand with outside sales associates and showroom consultants by performing the administrative functions that ensure the customer's needs are being met. When need I collect monies or gather the material to give to the customer. I support the sales team by ensuring the delivery of personalized customer service through timely quotations, accurate order processing and delivery. I also communicate with salespeople on updating customer contacts, coordinate deliveries with the warehouse, and answer sales calls for general information. I am constantly meeting deadlines. I must go to extraordinary lengths to ensure that the right product is at the right place at the right time. I also assist walk in customers, designers, architects, builders and plumbers. My ability to read blueprints is a great asset. Timeliness and organization have allowed me to excel about the rest of team. Customers seek me because I know what to do and can meet their needs quickly and efficiently.
Maintained a relationship with buyers, builders and contractors to ensure customers received complete satisfaction in purchasing. In addition, made sure purchases were timely and effectively processed. I worked with other key management to devise a compelling manner in which to display the merchandise we were presenting to the public. I maintained an inventory of desired products purchased through an open checkbook made available through the company. I held product knowledge classes for employees and the public.
Traveling, Bicycling, Camping, Horseback Riding, Reading, Cooking, Gardening, Community Service
Neighborhood Watch Coordinator 2001-2007
Neighborhood Yard Sales Coordinator 1997-2007
Girl Scouts Leader/Handler 2000-2001
Boy Scouts Leader 2003-2004
Memphis Area Home School Field Trip Coordinator 1999-2000
Saint Paul ,Minnesota
Managerial Shift Lead
About this resume
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