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Starbucks - Shift Lead Resume Example

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Zoe Jenkins
  • XXXXX XXXX XX, Auburn, CA 95603
Professional Summary

  Passionate and motivated with a drive for excellence. College educated, multi-certified welder proficient in: GMAW, FCAW and SMAW processes. Accomplished sales/service with 9  years background in retail/commercial sales. Strengths include accuracy and efficiency to task with exceptional communication and time management skills.

  • Multiple Process Certified Welder
  • FCAW 3G(NR-232), SMAW 6G Pipe 
  • Troubleshooting
  • Active Listening
  • Computers and Electronics
  • Critical Thinking
  • Production and Processing
  • Mechanical
  • Education and Training
Shift Lead/Barista 03/2013 to Present
Starbucks - Auburn, CA
  • Provide the best customer service by assisting customers and responding to customer inquiries and concerns.
  • Lead, direct and supervise employees engaged in sales, inventory, and performing services for customers.
  • Expand sales while maintaining satisfactory service and quality goods.
  • Estimate consumer demand and determine the types and amounts of pastries to be sold.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Confer with company officials to develop methods and procedures to increase sales, promote business.
Sales Associate/ Loss Prevention/ Warehouse 09/2014 to 01/2015
Best Buy - Auburn, CA

Sales Associate - Computers

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Demonstrate use or operation of merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Loss Prevention

  • Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
  • Recommend new or improved processes or equipment to reduce risk exposure.
  • Maintain documentation or reports on security-related incidents or investigations.
  • Identify and report merchandise or stock shortages.


  • Receive and count stock items, and record data manually or using computer.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
Service Manager 02/2012 to 01/2013
Pep Boys Auto - Sacramento, CA
Commercial Sales Manager 10/2009 to 11/2011
Carquest Auto - Rocklin, CA
Assistant Manager 05/2005 to 02/2009
Kragen Auto Parts - Rocklin, CA
Welding Certifications: Welding Technology & Study, 2015 Sierra College - Rocklin, CA
Associate of Science: Astronomy/Business, 2006 Sierra College - Rocklin, CA
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Resume Details

This is a real resume for a Shift Lead in Auburn, California with experience working for such companies as Starbucks, Best Buy, Pep Boys Auto. This is one of the hundreds of Shift Lead resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Lead resume.

Previous Companies:

  • Starbucks
  • Best Buy
  • Pep Boys Auto

Previous Job Positions:

  • Shift Lead
  • Barista
  • Sales Associate
  • Loss Prevention
  • Warehouse


  • Sierra College

Level of Education:

  • Welding Certifications
  • Associate of Science

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