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Peets Coffee & Tea - Shift Lead Resume Example

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Dylan Allen
  • XXXXX XXXXX XXXXXXXX, Valencia, CA 91355
  • - XXXXX XXXXXXXX
  • - XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
In the year I have been involved in the specialty coffee industry, I have gone to great lengths of exploration to taste any and learn about any coffee I possibly can. I have a continuous desire to further improve my skills, not only for my own satisfaction but for the benefit of all whom I serve coffee to. With my love for coffee and its craft in mind, I am driven to solidify my place in the specialty coffee industry and the continued prosperity of everyone involved from farm to cup.
Skills
  • Clear and concise communicator
  • Excellent time management
  • Ability to receive and provide constructive criticism
  • Easily adaptable to situational changes
  • Calm demeanor in high-stress situations
  • Dedicated to constantly improving my craft
Experience
Shift Lead 05/2014 to Present
Peet's Coffee & Tea - Santa Clarita, CA
  • Craft drinks of all kinds while adhering to strict standards of preparation and presentation to ensure customer enjoyment.
  • Maintain accurate inventory through careful organization and thorough counts on a regular basis.
  • Lead all shifts by facilitating a positive work environment for both coworkers and customers.
  • Provide hands-on training for all coworkers to allow for the collective betterment of our service.
  • Oversee the completion of all tasks pertaining to store cleanliness and shift-specific responsibilities.
  • Attend to customer concerns respectfully, with the intention of retaining their patronage whilst exemplifying the company's dedication to superior customer service.
Key Holder 07/2008 to 05/2014
Hot Topic - Valencia, CA
  • Completed the daily tasks involved in opening the store; including: accurate money handling and till distribution, inventory out-stocking, and task delegation to coworkers.
  • Provided superior knowledge of the product and its history to allow for an effortless customer experience, as well as suggesting new products they will also enjoy.
  • Managed the appearance of the store by employing creative visual merchandising while maintaining company standards regarding store cleanliness.
Education
High School Diploma: 2008 Saugus High School - Saugus, CA
N/A: Music Composition, College of the Canyons - Valencia, CA
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Resume Details

This is a real resume for a Shift Lead in Valencia, California with experience working for such companies as Peets Coffee & Tea, Hot Topic. This is one of the hundreds of Shift Lead resumes available on our site for free. Use these resumes as templates to get help creating the best Shift Lead resume.

Previous Companies:

  • Peets Coffee & Tea
  • Hot Topic

Previous Job Positions:

  • Shift Lead
  • Key Holder

Schools:

  • Saugus High School
  • College of the Canyons

Level of Education:

  • High School Diploma
  • N/A

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