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East Carolina Auto and Truck Center - Service Writer Resume Example

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Ellie Russell
XXXX XXXXXX XXXXX, Winterville, NC 28590
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary
I am interested in a long term career.  I am hardworking, dedicated and motivated to get the job done correctly.  I take constructive criticism well.  Willing to work flexible hours. 
Skills
  • Public Safety and Security
  • Monitoring
  • Social Perceptiveness
  • English Language
  • Reading Comprehension
  • Negotiation
  • Persuasion
  • Instructing
  • Time Management
Experience
Service Writer Jul 2014Nov 2014 East Carolina Auto and Truck Center Greenville, NC
  • ADP Certified
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or make follow up calls for missed appointments and schedule next day appointments.
  • Solicit sales of new or additional services or products.
  • Customer service skills including answering a 7 line phone system
Correctional Officer Jun 2011May 2014 Greene Correctional Institution Maury , NC
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Take, receive, or check periodic inmate counts.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Resolve problems between inmates.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Carry injured offenders or employees to safety and provide emergency first aid when necessary.
Car Salesman Oct 2010Jun 2011 Brown & Wood Greenville, NC
  • Describe vehicles and explain use, operation, and care of vehcile to customers.
  • Recommend, select, and help locate or obtain vehicle based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Demonstrate use or operation of vehicle.
  • Estimate and quote trade-in allowances.
Correctional Officer Jan 2008Jun 2010 Eastern Correctional Institution Maury, NC
  • Member of Prison Emergency Response Team
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Take, receive, or check periodic inmate counts.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Resolve problems between inmates.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
Correction Officer Mar 2005Jan 2008 Rivers Correctional Institution Winton, NC
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Take, receive, or check periodic inmate counts.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Resolve problems between inmates.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Supervise activities such as searches, shakedowns, riot control, or institutional tours.
Education
GED Feb 2005 Pitt Community College Winterville, NC
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Resume Details

This is a real resume for a Service Writer in Winterville, North Carolina with experience working for such companies as East Carolina Auto And Truck Center, Greene Correctional Institution, Brown & Wood. This is one of the hundreds of Service Writer resumes available on our site for free. Use these resumes as templates to get help creating the best Service Writer resume.

Previous Companies:

  • East Carolina Auto and Truck Center
  • Greene Correctional Institution
  • Brown & Wood

Previous Job Positions:

  • Service Writer
  • Correctional Officer
  • Car Salesman
  • Correction Officer

Schools:

  • Pitt Community College

Level of Education:

  • GED

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