Simmons Real Estate - Service Technician Resume Example

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Brooklyn Henderson
XXXX XXXXX XXX, Sacramento, CA 95835
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Skills
  • Ability to plan, organize and implement daily activities for department.
  • Meet schedules and timeliness.
  • Ability to communicate orally and in writing to staff and administration.
  • Maintain records and prepare needed reports.
  • Supervise and evaluate performance of employees and make needed adjustments.
  • Analyze programs and procedures to find ways to reduce cost and increase efficiency 
Experience
Service Technician Oct 2011－Present Simmons Real Estate － Sacramento, CA
  • Schedule and supervise the work of all sub contractors for rental properties management company. 
  • Prepares and maintain the required records,reports and statistics.
  • Communicates with vendors and sub contractors with regards to work performance
  • Communicate with apartment managers, tenants, office staff to ensure repairs and upgrades are being completed swiftly, efficiently and to company standards.
  • Coordinate and oversees the cleaning, painting and maintenance of apartments condos and houses during the fall turnover of rental properties 
  • Maintain repair logs, documenting all preventive and corrective property maintenance.
Foreman Jan 1982－Present J&K Builders － Graeagle, CA
  • Journeyman Carpenter
  • Construction and remodeling of  custom homes.
  • Supervise, coordinate, and schedule the activities of construction workers.
  • Coordinate work activities with other construction project activities.
  • Assign work to employees, based on material or worker requirements of specific jobs.
  • Estimate material or worker requirements to complete jobs.
California & Nevada Homebuilders May 2007－Jun 2008 Brown Construction, Inc － W. Sacramento, CA
  • Responsible for quality assurance for company.
  • Preformed inspections and evaluations and implemented strategic plans to complete projects in a timely and cost effective manner. 
  • Traveled from job site to job site throughout Northern California and meet with clients to resolve  any open warranty issues.
  • Responsible to keep all projects on or below budget by monitoring and evaluating existing contracts.
  • Analyze situations accurately to determine most effective course of action.
  • Train, supervise, and evaluate personnel.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Warranty Service Manager Apr 2002－Mar 2007 Citation Northern － Martinez, CA
  • Responsible for daily warranty requests from new home buyers.
  • Coordinated staff assignments and created work orders for repairs
  • Inspected homes and work of sub contractors.
  • Maintained warranty budget and cut annual costs by 70%
  • Supervised job superintendents, foreman and repair technicians , office staff, sub contractors and cleaning contractors. 
  • Prepared cost reports and recommendations for CEO on weekly reports.
  • On call 24/7 to coordinate and oversee emergency repairs.  
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Answer customer questions regarding problems with their new homes.
Customer Service Technician Supervisor Jan 1998－Apr 2002 Production Framing Company － Sacramento, CA
  • Supervised all service technicians
  • Repaired deficiencies in framing, drywall , flooring, roofing and stucco
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Answer customer questions regarding problems with their accounts.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Education
Journeyman Carpenter : Construction Jan 1982 Carpenter Apprenticeship School － Sacramento, CA
High School Diploma : General Jun 1977 Davis Sr. High School － Davis, CA
Service Technician Foreman California & Nevada Homebuilders Warranty Service Manager Customer Service Technician Supervisor

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About this resume

Service Technician FROM Sacramento , California RESUME

This is a resume for a Service Technician in Sacramento, California with experience working for such companies as Simmons Real Estate and J&K Builders. The grade for this resume is 0 and is one of hundreds of Service Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Service Technician resume.

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School Attended
Carpenter Apprenticeship School