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Wells Fargo - Service Manager Resume Example

Benjamin Taylor
XXXX XXXXXX XXX , Kissimmee, FL 34743
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Skills
  • Fluent in Spanish
  • Certification in Credit Life/Disability. 
  • Knowledge of Microsoft Word, Excel, Outlook, PowerPoint.
Experience
Service Manager Jul 2012Jul 2013 Wells Fargo Orlando, Fl
  • Supervise and coach 7 direct reports in sales, service, and controls to increase sales productivity, customer satisfaction and ensure branch is in regulatory compliance. 
  • Awarded and recognized quarterly for coaching tellers to meet branch's sales and service goals. 
  • Utilize Click-2-Staff to schedule employees efficiently to maximize resource. 
  • Responsible for the overall function of branch's sales, service, and operations in absence of Branch Manager.
Relationship Manager/Regional Operations Trainer Nov 2004Jul 2012 Fairwinds Credit Union Orlando, Fl
  • Manage staff, work schedules and assign specific duties.
  • Determine staffing requirements, interview and hire. 
  • Interview and process customer loan applications while offering additional products and services. 
  • Serve as the Branch Manager. 
  • Monitor branch's daily operations. 
  • Coach tellers on performance, productivity and customer satisfaction. 
  • Train over 100 hundred new employees by introducing basic product/service knowledge and Member Retention. 
Stop Payment/Proof Clerk Jul 2003Jul 2004 Hudson United Bank Mahwah, NJ
  • Research Stop Payments and Returned Fraudulent Reports.  
  • Place Stop payments on Official/Teller Checks. 
  • Transmitted ACH items through Treasury Connection. 
  • Customer service and Data Entry/General Ledgers. 
Education
Bachelor of Science : Business Administration May 2003 Fairleigh Dickinson University Teaneck, NJ
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Resume Details

This is a real resume for a Service Manager in Kissimmee, Florida with experience working for such companies as Wells Fargo, Fairwinds Credit Union, Hudson United Bank. This is one of the hundreds of Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Service Manager resume.

Previous Companies:

  • Wells Fargo
  • Fairwinds Credit Union
  • Hudson United Bank

Previous Job Positions:

  • Service Manager
  • Relationship Manager
  • Regional Operations Trainer
  • Stop Payment
  • Proof Clerk

Schools:

  • Fairleigh Dickinson University

Level of Education:

  • Bachelor of Science

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