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Snelling Business Systems - Service manager Resume Example

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Charlotte Murphy
XXX XXXXXXXX XXXXX, Pacifica, CA 94044
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

Accomplished and energetic service manager with a solid history of achievement in the audio visual industry. Motivated leader with strong organizational, prioritization and interpersonal abilities. Areas of expertise include obtaining and keeping new customers, scheduling labor including building relationships with sub-contractors and implementing necessary processes to incorporate the changing needs of a company. 

Skills
  • Labor scheduling
  • Sales management
  • Project Management
  • Troubleshooting faulty systems/equipment
  • Financial forecasting
  • Logistics
  • Planning and organization 
  • Customer relations
  • Computer literate (Microsoft Office, Sage, SAP)
Experience
Snelling Business Systems Norwich, GB Service manager/Operations Jul 2005Feb 2015 Service Manager
  • Led team of up to 8 engineers
  • Managed service contracts nationwide
  • Overall management of the service department
  • Acquire new clients, costing single engineer visits to multi site contracts
  • Manage resources to effectively cover existing contracts including developing and maintaining relationships with sub contractors
  • Financial forecasting 
  • Providing cover for warehouse and logistics managers
  • Modifying custom SAP software
  • Implementing, reviewing and modifying company procedures

Operations
  • Led team of 12 engineers on nationwide projects 
  • Selling projects and equipment to clients
  • Managing installation projects
  • Assign labor to multiple projects, using sub contracted resources where necessary 
  • Logistics management
  • Stock control
High Cross Forecourt Canopies Norwich, GB Production Assistant Apr 2003Jun 2005
  • Managing the paint shop
  • Supervising the loading of lorries 
  • Logistics management
  • Materials buyer
  • Stock control
Self employed Landscape gardener May 2002Mar 2003
  • Survey and quote contracts
  • Manage subcontract workers
  • Patio laying, fencing, turfing, constructing walls and treehouses
  • Invoicing and account reconciliation 
One Stop Convenience Stores Norwich , GB Assistant Manager Jul 2000Apr 2002
  • Manage overall running of store
  • Supervision and training of staff
  • Cash reconciliation 
  • Stock taking and warehouse management 
Education
Eaton City of Norwich School Norwich , GB A Level (University entrance level): Mathematics and Physics Jun 2000 GCSE's (High School)
A Math
A Biology
A Physics
A Chemistry
B English
C Technology
C History
C Music
C English Literature
C Sociology
D French
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Resume Details

This is a real resume for a Service manager in Pacifica, California with experience working for such companies as Snelling Business Systems, High Cross Forecourt Canopies, Self Employed. This is one of the hundreds of Service manager resumes available on our site for free. Use these resumes as templates to get help creating the best Service manager resume.

Previous Companies:

  • Snelling Business Systems
  • High Cross Forecourt Canopies
  • Self employed

Previous Job Positions:

  • Service manager
  • Operations
  • Production Assistant
  • Landscape gardener
  • Assistant Manager

Schools:

  • Eaton City of Norwich School

Level of Education:

  • A Level (University entrance level)

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