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Slocum Hollow Bar & Restaurant - Service Manager Resume Example

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Ariana Alexander
  • XXX XX XXXXXXX XXXX, Scranton, PA 18505
  • H: XXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Travel Consultant with a solid history of achievement in Travel & Tourism and Hospitality Management. Motivated leader with strong organizational and prioritization abilities. I have traveled extensively throughout my 26 year career and feel that my travel experience would be a valuable asset to your company.


Skills
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Social Perceptiveness
  • Time Management
  • Active Learning
  • Administration and Management
  • Computers and Electronics
Experience
Service Manager, 11/2013 to Present
Slocum Hollow Bar & Restaurant Scranton, PA
  • Trained new employees in all aspects of food & beverage service & Micros Systems.
  • Assisted Food & Beverage Director and Executive Chef in scheduling on a daily basis for peak and non-peak periods.
  • Directed all new employees on proper sanitation and organization of all Front of House aspects.
  • Executed purchasing of small wares and provisions under the direction of the Food & Beverage Director and Executive Chef through several food & beverage suppliers.
  • Handled the counting and distributing of bar and server banks and balancing the vault on a daily basis.
  • Responsible for cashing out servers and bartenders and deposited currency in the vault.
  • Worked closely under the supervision of the Food & Beverage Director and Executive Chef to oversee the opening and closing of multi-faceted satellite bars and kitchens throughout the resort on a daily basis to festivals of 50,000+ people.


Travel Consultant, 05/1988 to Present
Abington Travel Clarks Summit, PA
  • Book transportation and hotel reservations, using computer terminal or telephone.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute cost of travel and accommodations, using calculator and  computer to quote package tour's costs.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives available through various travel companies.
  • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
  • Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
  • Collect payment for transportation and accommodations from customer.
  • Directly responsible for website design and maintenance.
  • Maximized business through social media and spearheaded several marketing and advertising campaigns.
  • Worked directly with the owner of the agency on several accounting tasks.
Education
Associate of Arts: Travel & Tourism and Hospitality Management, May 1987 Keystone College - LaPlume, PA
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Resume Details

This is a real resume for a Service Manager in Scranton, Pennsylvania with experience working for such companies as Slocum Hollow Bar & Restaurant, Abington Travel. This is one of the hundreds of Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Service Manager resume.

Previous Companies:

  • Slocum Hollow Bar & Restaurant
  • Abington Travel

Previous Job Positions:

  • Service Manager
  • Travel Consultant

Schools:

  • Keystone College

Level of Education:

  • Associate of Arts

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