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RWMoorecom - Service Manager Resume Example

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Jack Carter
XXX XXXXXX XXXXXXX XXX, Sunbury, NC 27979
H: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

 With my experience both in the field as a mechanic/technical support and in the office as a service manager/running operations. I will be honored for the opportunity build a career with Tigercat. The lasting customer relationships that I am already in possession of, the understanding of the equipment and how it works, along with the knowledge of the industry in Virginia and North Carolina, I will prove to be an asset to your company if given the opportunity. 

Skills
  • Operations management
  • Personnel management
  • Customer needs assessment
  • Conflict resolution
  • Customer relations
  • Vendor sourcing and negotiations
  • Process improvement
  • Strategic planning
  • Customer-oriented
  • Exceptional time management skills
  • Ability to read hydraulic and electrical schematics
Experience
Service Manager 08/2011 to Present RWMoore.com Ahoskie, NC

As service manager, I am responsible for developing relationships and communicating with customers to better understand their needs for any job, technical support, or problem resolution that we may encounter in the process. Maintaining day to day operation such as work orders, truck, crane inspections, ordering tools and shop supplies. Making sure that my employees have the proper tools required to successfully complete their assigned job/task in a safe and timely manner. I also help over see the records for job requests, warranty repairs, and billing process.

Field Mechanic 09/2008 to 03/2011 Precon Construction Company Chesapeake, va

As a field Mechanic I was in charge of several tasks, going to multiple job sites working with several different brands of equipment to discover why the machine may have gone down, dealing with manufactures to get parts needed to complete the job at hand. Also responsible for the operations, maintenance, and inventory on the vehicle used to operate out of during this process. Along with excellent customer service. 

Shop/ field Mechanic 09/2008 to 08/2009 Eastcoast Equipment Sunbury, NC

Repair John Deere Agriculture equipment in the shop and field, Maintain excellent customer service.

Shop/ Field / Residance Mechanic 02/1999 to 08/2007 Rish Equipment Company Chesapeake , VA

I went from working in the shop to the field and then, graduated to being the Northeast North Carolina residence mechanic mainly for Nucor Steele. I was responsible for the maintaining equipment need for day to day operation. Building relationships with customer to be able to better understand and communicate their needs and supplied them with excellent customer service and technical support.

Education
Diesel Mechanic : Diesel Engines 09/1994 Advanced Technology Institute Virginia Beach, VA
High School Diploma 06/1989 Legonier Valley High School Legonier, PA
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Resume Details

This is a real resume for a Service Manager in Sunbury, North Carolina with experience working for such companies as Rwmoorecom, Precon Construction Company, Eastcoast Equipment. This is one of the hundreds of Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Service Manager resume.

Previous Companies:

  • RWMoorecom
  • Precon Construction Company
  • Eastcoast Equipment

Previous Job Positions:

  • Service Manager
  • Field Mechanic
  • Shop
  • Field
  • Residance Mechanic

Schools:

  • Advanced Technology Institute
  • Legonier Valley High School

Level of Education:

  • Diesel Mechanic
  • High School Diploma

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