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Davies Ford - Service Manager Resume Example

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Penelope Perry
XXX X XXXXXXXX XXXXXX , Scottdale, PA 15683
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXX
Professional Summary
Management skills for over 20 years.

Accomplished and energetic manager with a solid history of achievement in running and managing shop responsibilities for fleet accounts.. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include leadership,managing,accountability.

Skills
  • Computers and Electronics
  • Management of Personnel Resources
  • Instructing
  • Public Safety and Security
  • Mechanical
  • Learning Strategies
  • Operation Monitoring
  • Judgment and Decision Making
  • Customer and Personal Service
  • Active Listening
  • Administration and Management
  • Time Management
Experience
service manager Oct 2013Present Davies Ford CONNELLSVILLE, pa PHandling customer's and managing 6 technician's for diesels truck repairs, ordering parts, getting authorization for repairs on corporate accounts, managing technician time and payroll, quality
 controller on all repairs.
  • Manage warranty repair or replacement services.
  • Estimate costs associated with operations, including repairs or preventive maintenance.
  • Maintain operations records, such as work orders, site inspection forms, or other documentation.
  • Monitor and maintain records of daily facility operations.
Asst. Service Manager Oct 2009Oct 2013 C.Harper Ford Belle Vernon, pa Handled customer's complaints and managed 8 technicians daily productively and repairs on cars and trucks, started a truck team for commercial trucks and managed to total operation from complaints,repairs,billing,and paper work.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Service Writer Mar 2004Jan 2009 Kenny Ross Ford adamsburg, pa Handled customer complaints and repairs on there vehicles, managed 5 technicians, warranty paperwork.
service writer Feb 1998Jan 2004 Monroeville Chrysler Monroeville, pa
Education
Senior Master Certified : Service management Mar 2004 Ford motor company Pittsburgh, p
pa fire instructor, rescue tech, swiftwater tech,ice rescue tech,fire fighter 1, pa region 13 member Jan 1998 PA State Fire Academy lewwistown, p
High School Diploma : general Jun 1990 uniontown uniontown, p
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Resume Details

This is a real resume for a Service Manager in Scottdale, Pennsylvania with experience working for such companies as Davies Ford, Charper Ford, Kenny Ross Ford. This is one of the hundreds of Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Service Manager resume.

Previous Companies:

  • Davies Ford
  • CHarper Ford
  • Kenny Ross Ford

Previous Job Positions:

  • Service Manager
  • Asst Service Manager
  • Service Writer

Schools:

  • Ford motor company
  • PA State Fire Academy
  • uniontown

Level of Education:

  • Senior Master Certified
  • High School Diploma

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