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Buffalo Wild Wings - Service Manager Resume Example

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XX XXXXXXX XXXXX, Petal, MS 39465
XX XXXXXXX XXXXX, 39465, Petal MS
XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Passionate and motivated, with a drive for excellence.

Skills
  • Customer and Personal Service
  • Judgment and Decision Making
  • Service Orientation
  • Active Learning
  • Active Listening
  • Critical Thinking
  • Food Production
  • Sales and Marketing
Experience
Service Manager Aug 2013Current Buffalo Wild Wings Hattiesburg, MS
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining.
Cook/Cashier Jul 2012Aug 2013 Ramey's Waynesboro, MS
  • Wash pots, pans, dishes, utensils, and other cooking equipment.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Process merchandise returns and exchanges.
  • Stock shelves, and mark prices on shelves and items.
  • Cash checks for customers.
Correctional Officer Aug 2008May 2010 MS Department of Corrections Leakesville , MS
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Take, receive, or check periodic inmate counts.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Resolve problems between inmates.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
  • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
Education
Associate of Arts : Business Management and Marketing May 2008 Jones County Junior College Ellisville, MS
Associate of Arts : General May 2006 Jones County Junior College Ellisville, MS
Bachelor of Science : Exercise Science University of Southern Mississippi Hattiesburg, MS
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Resume Details

This is a real resume for a Service Manager in Petal, Mississippi with experience working for such companies as Buffalo Wild Wings, Rameys, Ms Department Of Corrections. This is one of the hundreds of Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Service Manager resume.

Previous Companies:

  • Buffalo Wild Wings
  • Rameys
  • MS Department of Corrections

Previous Job Positions:

  • Service Manager
  • Cook
  • Cashier
  • Correctional Officer

Schools:

  • Jones County Junior College
  • University of Southern Mississippi

Level of Education:

  • Associate of Arts
  • Bachelor of Science

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