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CarMax - Service Consultant Resume Example

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Emily Bell
XXXX XX XXXXXXXXX, Chicago, IL 60620
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Summary
A bright high energy professional that thrives in a forward moving environment, who will infuse any atmosphere with my commitment to personal and corporate progress. Areas of expertise: Exceptional Customer Service, Product sales with the Ability to work well in challenging environments More than  10years' experience in customer support with recognizable strengths in problem solving and sales & staff support.
Skills
  • Speaking
  • Active Listening
  • Clerical
  • Administration and Management
  • Customer and Personal Service
  • Critical Thinking
  • Social Perceptiveness
  • Active Learning
  • Judgment and Decision Making
  • Telecommunications
Experience
Service Consultant 12/2013 to Present CarMax
  • Liaising between customers and service technicians.
  • Perform unrivaled customer service.
  • Receive payment open & close drawer daily.
  • Upsell services as needed.
Telemarketing Administrator AT&T Inc
  • Type and proofread contracts.
  • Provide Support for the Sales Force.
  • Perform a diverse assortment of duties.
  • Perform responsible, sometimes confidential duties and routine administrative functions.
Credit Specialist Verizon Communications
  • Welcome Center Processed request outside of normal business channels Determine Credit worthiness to prevent subscription fraud Answer incoming as well as make outgoing calls Proactively collect on bad debt.
  • Provide outstanding customer service.
Telemarketer AT&T Consumer Services
  • Maintained strong closing ratio Met 100% sales goals daily Powerful telephone skills, able to establish immediate trust and confidence Top producer consistently in the top 5% of an office of over 300 Had the lowest turnover rate on my team.
Director of Marketing/Assistant Manager Wonderfully Maid
  • Mastered financial risks and capitalized on Market opportunities Managed new product development, pricing and sales promotion Developed, positioned and introduced new services to increase earnings Created unique research method to guide new product development Prepared and delivered presentations that met our customer's needs.
Education
Associate of Arts: Religon & Philosophy 05/2008 Wiley College marshall, tx
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Resume Details

This is a real resume for a Service Consultant in Chicago, Illinois with experience working for such companies as Carmax, At&t Inc, Verizon Communications. This is one of the hundreds of Service Consultant resumes available on our site for free. Use these resumes as templates to get help creating the best Service Consultant resume.

Previous Companies:

  • CarMax
  • AT&T Inc
  • Verizon Communications

Previous Job Positions:

  • Service Consultant
  • Telemarketing Administrator
  • Credit Specialist
  • Telemarketer
  • Director of Marketing

Schools:

  • Wiley College

Level of Education:

  • Associate of Arts

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