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Motrose Auto Group - Service Advisor Resume Example

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Grayson Parker
XXX XXXXXXXXX XX , Akron, OH 44319
XXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Dedicated  Service Writer / Advisor with 12 years of experience combining management and customer service expertise in Automotive repairs and  Detailing. Looking for a position as a ServiceWriter/ advisor in a fast growth company.

Skills
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Service Orientation
  • Administration and Management
  • Customer and Personal Service
  • Active Learning
  • Time Management
Experience
Service Advisor May 2003Feb 2015 Motrose Auto Group Akron, Oh
  • Order tests that could determine the causes of product malfunctions.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. 
New /Used Car Detail and Delivery Manager May 1990May 2003 Montrose Auto Group Akron, OH
  • Oversee activities directly related to making products or providing services.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
New/Used Car Detail and Delivery Manager Oct 1989May 1990 Doug Chervolet Akron, OH
  • Oversee activities directly related to making products or providing services.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Education
High School Diploma: General Jun 1977 East high School Akron, OH
Additional Information
I am completely Ford certified as of February 2015
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Resume Details

This is a real resume for a Service Advisor in Akron, Ohio with experience working for such companies as Motrose Auto Group, Montrose Auto Group, Doug Chervolet. This is one of the hundreds of Service Advisor resumes available on our site for free. Use these resumes as templates to get help creating the best Service Advisor resume.

Previous Companies:

  • Motrose Auto Group
  • Montrose Auto Group
  • Doug Chervolet

Previous Job Positions:

  • Service Advisor
  • New
  • Used Car Detail and Delivery Manager

Schools:

  • East high School

Level of Education:

  • High School Diploma

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