Motrose Auto Group - Service Advisor Resume Example

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Grayson Parker
XXX XXXXXXXXX XX , Akron, OH 44319
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Ph: XXXXXXXXXXXX
Professional Summary

Dedicated  Service Writer / Advisor with 12 years of experience combining management and customer service expertise in Automotive repairs and  Detailing. Looking for a position as a ServiceWriter/ advisor in a fast growth company.

Skills
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Service Orientation
  • Administration and Management
  • Customer and Personal Service
  • Active Learning
  • Time Management
Experience
Service Advisor May 2003Feb 2015 Motrose Auto Group Akron, Oh
  • Order tests that could determine the causes of product malfunctions.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. 
New /Used Car Detail and Delivery Manager May 1990May 2003 Montrose Auto Group Akron, OH
  • Oversee activities directly related to making products or providing services.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
New/Used Car Detail and Delivery Manager Oct 1989May 1990 Doug Chervolet Akron, OH
  • Oversee activities directly related to making products or providing services.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Education
High School Diploma: General Jun 1977 East high School Akron, OH
Additional Information
I am completely Ford certified as of February 2015

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About this resume

Service Advisor FROM Akron , Ohio RESUME

This is a resume for a Service Advisor in Akron, Ohio with experience working for such companies as Motrose Auto Group and Montrose Auto Group. The grade for this resume is 0 and is one of hundreds of Service Advisor resumes available on our site for free. Use these resumes as templates to get help creating the best Service Advisor resume.

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School Attended
East high School