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Mercedes Benz of Valencia - Service Advisor Resume Example

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Scarlett Watson
XXXXX XXXXXX XXXX XXXXX, Valencia, CA 91354
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Judgment and Decision Making
  • Reading Comprehension
  • Administration and Management
  • Customer and Personal Service
  • Active Learning
  • Communications and Media
  • Time Management
  • Fluent in Spanish 
Experience
Service Advisor Dec 2005Dec 2013 Mercedes-Benz of Valencia Santa Clarita, CA
  • Responsible to guide the clients on maintaining their vehicles and ensuring efficient performance of the vehicle
  • Identify the reasons for malfunctioning of the vehicle, check mileage, repair work done previously, and date of purchase
  • Advise the clients on using the vehicle appropriately and ensuring regular servicing and maintenance to the engine
  • Estimate the total cost of repairs and inform the clients
  • Internal Advisor - reviewed needed repairs of used vehicles with sales manager
  • Reviewed approved repairs with technician
  • BDC- scheduled appointments for the service department
  • Reviewed vehicle history of repairs 
  • Accounts payable/Recievables - paid monthly bills
  • Invoiced monthly invoices for payment  
  • Processed expense report
  • Monitored accounts to ensure payments are up to date 
  • Research and resolve invoice discrepancies and issues
  • Maintain vendor files
  • Assist with month end closing 
  • Sales New and Pre-Owned 
  • Cashier
Receptionist May 2005Dec 2005 Advanced Orthopedic Physical Therapy Burbank , CA
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
Cashier Jun 2003Feb 2005 Frontier Toyota Santa Clarita, CA
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Add new material to file records or create new records as necessary.
Education
High School Diploma Jun 2002 Valencia High School Valencia , CA
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Resume Details

This is a real resume for a Service Advisor in Valencia, California with experience working for such companies as Mercedes Benz Of Valencia, Advanced Orthopedic Physical Therapy, Frontier Toyota. This is one of the hundreds of Service Advisor resumes available on our site for free. Use these resumes as templates to get help creating the best Service Advisor resume.

Previous Companies:

  • Mercedes Benz of Valencia
  • Advanced Orthopedic Physical Therapy
  • Frontier Toyota

Previous Job Positions:

  • Service Advisor
  • Receptionist
  • Cashier

Schools:

  • Valencia High School

Level of Education:

  • High School Diploma

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