ritz carlton hotels and company LLC - Server Resume Example

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X XX X XXXXXXX XXXX XXXXXXXXX XXXXX, CANA, VA 24317
Ph: XXXX XXXXXXXX
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Christian Roberts
Professional Summary

Seasoned server with more than three and half years of experience in fast-paced restaurants. Excellent leadership quality and problem solving skills. Track record of achieving exceptional results in guest satisfaction and employee satisfaction.

Skills
  • Customer and Personal Service
  • Active Listening
  • Monitoring
  • Service Orientation
  • Time Management
  • Judgment and Decision Making
  • Quality Control Analysis
  • Education and Training
  • Complex Problem Solving
  • Operation Monitoring
  • Economics and Accounting
  • Computers and Electronics
  • Equipment Selection
Experience
server Aug 2012Present ritz carlton hotels and company L.L.C doha, qatar 1.Monitor food and beverage service.
2.Training restaurant staff and preparing required trainings for them.
3.Enhancing staff performance and preparing their appraisal.
4.Taking food orders and relay orders to serving counters so they can be filled.
5.Examine proper stocks and inventory.
6.Checking expiry of the food items.
7.Monitor food prepration or serving techniques to ensure that proper procedures are followed.
8.Making reservations.
9.Ensuring guest prefrences and make sure to be followed.
10.Order taking and complience of standards.
11.Maintaining proper inventory of all tools and equipments.
12.Ordering food items and general store items.
13.Handling guest complaints.
14.Maintaining harmonious relations with other departments.
15.Monitoring morning lunch and dinner operations to be functioned smoothely.
16.Preparing cashiering reports.
17.Maintaining records.
18.Asissting in weekly schedule.
19.Monitoring everything in working order and preparing requisitions for maintinence and engeeniring work.
20.Providing ideas and suggestions for easy and smooth operation.
21.Repling mails.
22.Overall shift incharge in the absence of the supervisor and manager.
SERVER Apr 2010Mar 2012 TAJ LAKE PALACE( IHCL) udaipur, Rajasthan

1. Analyzing daily reports.

 2.Achieve set goals for all the point of sales

 3.Training, Learning & Development

 4.Adherence to the Standards

 5.Making SOP for new processes

 6.Establishing goals & objectives to meet given targets

 7.Handling sales & profitability of my point of sales

 8.Team Management

 9.Responsible for making duty roaster

 10.Looking after all the movements of the day

 11.Taking care of all the guests needs

 12.Looking after BAR OPERATIONS.

 13.Looking after cost and budget of the department

 14.Maintaining grooming & hygiene

 15.Ensure all maintenance protocols.

 16.Ensure to make all necessary arrangement required by guest.

 17.Co ordination with other departments for smooth operation.

 18.Filing all the necessary documents

19.Special arrangements for guest on special occasions.
Trainee Sep 2009Mar 2010 Aman Bagh Alwar, Rajasthan
  • Greet guests and ascertain what each guests wants or needs.
  • Inventory stock and requisition new stock.
  • Clean shelves, counters, and tables.
  • Answer questions regarding the store and its merchandise.
  • Help in daily operation tasks.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Education
Master of Science : HOSPITALITY MANAGEMENT AND CATERING SERVICES Aug 2010 PANJAB TECHNICAL UNIVERSITY UDAIPUR, RAJASTHAN
GED : COMMERCE May 2008 GURU NANAK KHALSA COLLEGE CHANDIGARH, PANJAB
High School Diploma : COMMERCE Jun 2005 NATIONAL PUBLIC SENIOR SECONDARY SCHOOL HANUMANGARH, Rajasthan
Languages
English, Hindi, Punjabi

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About this resume

Server FROM CANA , Virginia RESUME

This is a resume for a Server in CANA, Virginia with experience working for such companies as ritz carlton hotels and company LLC and TAJ LAKE PALACE IHCL. The grade for this resume is 0 and is one of hundreds of Server resumes available on our site for free. Use these resumes as templates to get help creating the best Server resume.

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School Attended
PANJAB TECHNICAL UNIVERSITY