Pizzeria Mimosa - Server Resume Example

David Garcia

XXXX X XXXXXXXX XXX

Tucson, AZ 85730

Ph: XXXXXXXXXXXX

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Professional Summary

Accomplished and energetic with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include team building, communication and impersonal skills.

Skills

Customer and Personal Service
Active Listening

Service Orientation
Speaking

Social Perceptiveness
Critical Thinking

Sales and Marketing
Judgment and Decision Making

Monitoring
Time Management

Coordination
Education and Training

Active Learning
Public Safety and Security

Computers and Electronics
Complex Problem Solving

Learning Strategies
Clerical

Operation and Control
Food Production

Experience

Server, bartender Aug 2013－Apr 2014 Pizzeria Mimosa Hereford, Az

Describe and recommend wines to customers.
Escort customers to their tables.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Inform customers of daily specials.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Lead server, bartender, expediter Jan 2011－Aug 2013 Applebees Sierra Vista, Az

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
Analyze training needs to develop new training programs or modify and improve existing programs.
Conduct orientation sessions and arrange on-the-job training for new hires.
Arrange for delivery, assembly, or distribution of food and condiments.
Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Store food in designated containers and storage areas to prevent spoilage.
Distribute food to waiters and waitresses to serve to customers.
Package take-out foods or serve food to customers.
Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Clean bars, work areas, and tables.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
Take orders from patrons for food or beverages.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Inform customers of daily specials.
Explain how various menu items are prepared, describing ingredients and cooking methods.

Bar manager Apr 2008－Dec 2010 Six Gun City Tombstone , az

Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Plan, organize, and control the operations of a cocktail lounge or bar.
Order or requisition liquors and supplies.
Supervise the work of bar staff and other bartenders.
Serve snacks or food items to customers seated at the bar.
Slice and pit fruit for garnishing drinks.
Schedule employees and provide them with proper training.
Arrange bottles and glasses to make attractive displays.
Create drink recipes.

Bartender Feb 2008－Jan 2009 Heldorado Brewery Tombstone , Az

Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Clean bars, work areas, bathrooms and tables.
Clean vats, arrange kegs, and store and label ingredients.
Serve snacks or food items to customers seated at the bar.
Arrange bottles and glasses to make attractive displays.

Server Jun 2007－Jul 2008 Depot Steak House Tombstone, Az

Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
Place food servings on plates or trays according to orders or instructions.
Take food orders and relay orders to kitchens or serving counters so they can be filled.
Stock service stations with items such as ice, napkins, or straws.
Remove trays and stack dishes for return to kitchen after meals are finished.
Record amounts and types of special food items served to customers.

Cashier Jun 2004－Oct 2005 Safeway Sierra Vista, Az

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Calculate total payments received during a time period, and reconcile this with total sales.
Process merchandise returns and exchanges.
Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
Offer customers carry-out service at the completion of transactions.
Weigh items sold by weight to determine prices.
Issue trading stamps, and redeem food stamps and coupons.