Millers Ale House Champions Gate - Server Resume Example

Imrae Zcenela

XXX XXXXXXXX XXXXX, Davenport, FL 33896
XXX XXXXXXXX XXXXX, 33896, Davenport FL
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XXXXXXXXXXXXXXXXXXXXX

Professional Summary

Accomplished and energetic customer service representative. I have over 10 years of serving, working in a office and being around people. I love my job and put my heart into everything I do. I am always willing to learn and try new things. At this point in my life I am looking for a business to grow with and make it a career. I shoot for perfection because if you don't try you won't get close.

Skills

Great in customer service and with people, can adapt to any situation
Passionate about what I do and aim for perfection Everytime

Great at multi tasking
Efficient hard worker

Data entry, telephone, E-mailed, Excel and Social Media
Team player and willing to do multiple jobs

Scheduling and Organization
Active Listening

Time Management
Computers and Electronics

Food Production

Experience

Server, Shift Leader and Host, 01/2018 to Current
Miller's Ale House - Champions Gate – Davenport, FL

Take food orders and relay orders to kitchens or serving counters so they can be filled.

Stock service stations with items such as ice, napkins, or straws.

Monitor food preparation or serving techniques to ensure that proper procedures are followed.

Determine where patients or patrons would like to eat their meals and help them get situated.

Total checks, present them to customers, and accept payment for services.

Server, Cashier, Host, Assistant, 02/2014 to 01/2018
IL Pescatore – Orlando, FL

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Take food orders and relay orders to kitchens or serving counters so they can be filled.

Total checks, present them to customers, and accept payment for services.
Take orders, run food and take payment
I was a right hand to my owner anything he needed done or picked up I took care of.
Scheduled reservations

Assistant Manager ( FOH), 06/2009 to 02/2014
Italian Beefstro – Orlando, Fl

Use computers for various applications, such as database management or word processing.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Accepted payment from customers

Secretary and customer service, 10/2002 to 06/2009
Kings Row/ USA Darts – Orlando, Fl

Answered phones and directed calls and answered questions
Data entry for dart league on Excel
Ordered all inventory and maintained inventory
Pay roll
Took care of any faxes or emails
Organized 150 Dart teams and entered all there statistics every week and posted them
Maintained website
Organized paperwork

Education