Macs Broiler &Tap - Server Resume Example

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Hunter Mitchell

XXXX XXXXX XXXXXXXXXX XXXXX, Tempe, AZ 85283
H: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Friendly and enthusiastic waitress with seven years of experience in fast-paced restaurants. Hard working, team player with great communications and customer service skills. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Customer Service
Flexible team player who thrives in environments requiring ability to prioritize and juggle multiple projects

Resourceful team player who excels at building trusting relationships with customers and colleagues
Dependable, responsible contributor committed to excellence and success

Go-getter who is highly organized, dedicated, and committed to professionalism
Exceptional listener and communicator

Innovative problem-solver who can generate workable solutions and resolve complaints
Productive worker with solid work ethic

Experience

Server, 07/2015 to 12/2015
Mac's Broiler &Tap – Tempe, AZ

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Collect payments from customers.

Clean tables or counters after patrons have finished dining.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

Server, 01/2008 to 06/2015
Double Yolk Pancake House – Mokena, IL

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Inform customers of daily specials.

Take orders from patrons for food or beverages.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Prepare checks that itemize and total meal costs and sales taxes.

Clean tables or counters after patrons have finished dining.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Manager, 09/2014 to 05/2015
Archie's Dugout Bar & Grill – Tinley Park, IL

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Monitor employee and patron activities to ensure liquor regulations are obeyed.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Schedule staff hours and assign duties.

Count money and make bank deposits.

Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Hostess/ Server, 10/2007 to 03/2013
Little Joes Famous Italian Restaurant – New Lenox, IL
Hostess(2007-2009)

Greet guests and seat them at tables or in waiting areas.

Provide guests with menus.

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Answer telephone calls and respond to inquiries or transfer calls.

Take and prepare to-go orders.

Operate cash registers to accept payments for food and beverages.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

Prepare cash receipts after establishments close, and make bank deposits.

Server (2009-2013)

Present menus to patrons and answer questions about menu items, making recommendations upon request.
Take orders from patrons for food or beverages.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Prepare checks that itemize and total meal costs and sales taxes.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Education

40 credit hours: Business , May 2012 Joliet Junior College - Joliet, IL

High School Diploma: General, Jun 2010 Lincoln-Way Central High School - New Lenox, IL

Bartending Certificate: Bartending, ABC Bartending School - Frankfort, IL

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Macs Broiler &Tap - Server Resume Example

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