Kountry Catering - Server Resume Example

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Brooklyn Henderson
XXX X XXXXXX, Casper, WY 82601
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Individual with a 13 year background in service and hospitality industry, with an emphasis in bar and restaurant managment and time management skills. 

Skills
  • Customer and Personal Service
  • Team Player
  • Reliable & Trustworthy
  • Great Judgment and Decision Making
Experience
Server 05/2014 - 04/2015
Kountry Catering - Sidney, MT
  • Coordinated and set up events of up to 400+ guests.
  • Attended to all guests needs with exemplary customer service skills.
  • Trained and supervised serving staff to meet high levels of customer satisfaction.
  • Totaled checks, presented them to customers, and accepted payment for services.
Bartender 02/2012 - 04/2015
Sidney Elks Lodge #1782 - Sidney, MT
  • Mixed, garnished, and served drinks for high volume events; weddings, benefits, parties, and meetings.
  • Created drink recipes and planned special bar menus to increase revenue and cut waste. 
  • Made weekly liquor and bar supply orders.
  • Developed relationships with customers to increase return clientele.
  • Observed and performed bartending duties in accordance with all local, state, and federal laws pertaining to serving and selling alcohol.
Front Office Personnel 08/2013 - 10/2014
IAP Worldwide Services - Sidney, MT
  • Greeted and checked guests into lodging.
  • Operated lodging based POS system NiteVision
  • Assisted with daily, weekly, and monthly billing of individual and company accounts.
  • Resolved any conflicts with guests.
  • Performed clerical duties; answering phones, filing, and reconciling daily register.
Bartender/Server/Bar Manager 02/2009 - 12/2011
Cattle Ac Night Club Casino & Steakhouse - Sidney, MT
  • Compiled and balanced cash receipts at the end of the day or shift.
  • Resolved customer complaints regarding food service.
  • Scheduled parties and took reservations.
  • Observed and evaluated workers and work procedures to ensure quality standards and service, and completed disciplinary write-ups.
  • Forecasted staff, equipment, and supply requirements based on upcoming events.
  • Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Analyzed operational problems, such as theft and wastage, and established procedures to alleviate those problems.
  • Performed personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
  • Conducted meetings and collaborated with other personnel to plan menus, serving arrangements, and related details.
  • Recommended measures for improving work procedures and worker performance to increase service quality.
  • Evaluated new products for usefulness and suitability.
  • Maintained top sales for 28 months straight.
Education
High School Diploma: General 2007 Sidney Senior High School - Sidney, MT

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About this resume

Server FROM Casper , Wyoming RESUME

This is a resume for a Server in Casper, Wyoming with experience working for such companies as Kountry Catering and Sidney Elks Lodge 1782. The grade for this resume is 0 and is one of hundreds of Server resumes available on our site for free. Use these resumes as templates to get help creating the best Server resume.

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School Attended
Sidney Senior High School