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2 Sparrows - Server Resume Example

Abigail Morgan
XXXX XXXXXXX XXX, Des Plaines, IL 60016
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly,enthusiastic and highly motivated server with 10+ years of experience in the restaurant/hospitality industry. Capable of learning new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, positive and professional demeanor at all times. Handle tasks with accuracy and efficiency. 

Skills
  • Highly Motivated
  • Customer Relations
  • Multitasking
  • Marketing
  • Active Learning
  • Service Orientation
  • Fast Paced Environments
  • Critical Thinking
Experience
Server/Bartener Sep 2011Oct 2014 2 Sparrows Chicago, IL
  • Greet guests and direct them to their seats.
  • Present guests with menus and make them aware of any changes,updates and/or specials available. 
  • Be familiar with all menu item preparation and ingredients and capable of making recommendations upon request as well as suggestions for guests with food allergies/intolerance.
  • Take orders and implement them into a POS system (familiar with squirrel and micros).
  • Tend bar and prepare drinks for guests alcoholic or non. 
  • Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Keep service stations fully stocked,cleaned and prepared for next shift.
Instructor/Gallery Supervisor/Studio Assistant Sep 2008Apr 2011 Prodigy Glassworks Oak Park, IL
  • Answer phone calls and aid with any customer inquiries taking messages when necessary.
  • Book studio reservations and classes as well as manage a daily schedule.
  • Assist browsing customers and answer questions about art,production and classes.
  • Contact customers about pickups and payments
  • Manage payments and credit card statements daily
  • Teach new students 
  • Clean,organize and maintain glass gallery. 
  • Assit head artist with custom glass orders as well as production products 
Server Jul 2009Feb 2010 Peggy KInnane's Irish Restaurant Arlington Heights, IL
  • Take orders from patrons for food or beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Collect payments from customers.
Server/Bartender/Night Manager Aug 2004Apr 2009 Depot Restaurant Des Plaines, IL
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Take orders over the phone and book reservations for parties and events.
  • Greet, take orders,serve guests and check often to ensure customer satisfaction; addressing and correcting issues if they occur.
  • Supervise employees keeping a line of communication open and very clear between front and back of house at all times.
  • Clear and set tables
  • Prepare checks that itemize and total meal costs and sales taxes and collect all payments from guests.
  • Keep service stations stocked and clean
  • Tend and stock bar as well as prepare drinks and cocktail if needed.
Front Desk Jun 2003Aug 2004 Days Inn and Suites O'hare Des Plaines, IL
  • Greet, register, and assign rooms to guests.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Date-stamp, sort, and rack incoming mail and messages.
Warehouse Employee Apr 2002May 2003 Madden Communications Wood Dale, IL
  • Pick and fill orders
  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Assemble and complete some orders on a line.
  • Wrap and package orders for delivery.
Education
Associate of Arts : Liberal Arts May 2008 Oakton Community College Des Plaines, IL
High School Diploma Jun 2004 Maine West Township High Des Plaines, IL
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Resume Details

This is a real resume for a Server in Des Plaines, Illinois with experience working for such companies as 2 Sparrows, Prodigy Glassworks, Peggy Kinnanes Irish Restaurant. This is one of the hundreds of Server resumes available on our site for free. Use these resumes as templates to get help creating the best Server resume.

Previous Companies:

  • 2 Sparrows
  • Prodigy Glassworks
  • Peggy KInnanes Irish Restaurant

Previous Job Positions:

  • Server
  • Bartener
  • Instructor
  • Gallery Supervisor
  • Studio Assistant

Schools:

  • Oakton Community College
  • Maine West Township High

Level of Education:

  • Associate of Arts
  • High School Diploma

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