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North Dakota Highway Patrol - Sergeant Resume Example

Lucas Martin
XXXX XXXXX XXXXXX , Grand Forks , ND 58201 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Public Safety 
  • Critical Thinking
  • Active Listening
  • Administration and Management
  • Complex Problem Solving
  • Time Management
  • Education and Training
  • Communications and Media
Experience
Sergeant 01/2002 to Present
North Dakota Highway Patrol Bismarck, ND
  • Current responsibilities include overall safety to personnel to include ongoing inspections of all issued equipment, prepare work assignments, observe correct, and record any officer safety concerns.  Will investigate all major crimes, crashes, disaster emergencies, and/or civil disturbances when called upon.
  • Report and counsel any major concerns regarding the proper attitude and morale of subordinates as well as act as a representative on behalf of the region personnel when communicating proposals to superiors.
  • Conduct timely reviews of personnel's performance, through reports, documenting both good and substandard performance and forward to the Superiors of the department.
  • Identify any training deficiencies, make recommendations to staff, and relay needed information to assigned personnel to ensure their instructions are understood.
  • To maintain liaison with outside agencies to include local and state and those involving emergency operations and disasters
  • Endorse personnel evaluations which comply with department policy, and will promptly address and inform superiors of violation of law, policy, or procedure by personnel stating in detail the occurrence and how to correct the action. 
  • Serve on our Emergency Response Team from 2009 to present to include riot control, security, emergency disaster response, and incident command control.
  • Certified Instructor for the State of North Dakota
  • Drug Recognition Expert State Coordinator from 2006-2010
   
Department Manager 03/1998 to 01/2002
Cabela's Retail Incorporated East Grand Forks, MN
  • Complied with corporate policy regarding customer service standards and sales processes.
  • Identified sales trends and relayed merchandising needs to production teams.
  • Cultivated a pleasant store environment by greeting shoppers upon arrival.
  • Conducted inventories of store supplies and apparel.
  • Participated in meetings discussing store-branding strategy.
  • Ensured the showroom was orderly and presentable.
  • Presented new product ideas to upper management.
  • Sold high-end apparel to customers.
  • Managed a team of 15 retail associates.
  • Scheduled retail sales associate shifts.
  • Contributed significantly to monthly sales outcomes.
  • Leveraged active listening skills to better understand customer needs.
  • Resolved customer issues via phone and in person.
Education
Bachelor of Science: Biology Jan 1998 Upper Iowa University - Fayette, IA
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Resume Details

This is a real resume for a Sergeant in Grand Forks, North Dakota with experience working for such companies as North Dakota Highway Patrol, Cabelas Retail Incorporated. This is one of the hundreds of Sergeant resumes available on our site for free. Use these resumes as templates to get help creating the best Sergeant resume.

Previous Companies:

  • North Dakota Highway Patrol
  • Cabelas Retail Incorporated

Previous Job Positions:

  • Sergeant
  • Department Manager

Schools:

  • Upper Iowa University

Level of Education:

  • Bachelor of Science

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