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Tropical Financial Credit Union - Senior Teller Resume Example

Joshua Hill
XXX XXXXXX XXX XXX X XXXX XXXX, West Palm Beach, FL 33406
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Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and energetic Senior Teller with a solid history of achievement in the field of banking. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include decision making, problem-resolution and excellent customer service .

Seasoned Senior Teller with more than 8 years of experience in fast-paced environment. Excellent written, communication and directive skills. Track record of achieving exceptional results in meeting and achieving department goals and training new hires on company policies..


Service-oriented Senior Teller and Supervisor with 8 year background in the Banking environment. Core competencies include goal driven and oriented, decision making, knowledgeable of banking rules and regulations as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • English Language
  • Sales and Marketing
  • Critical Thinking
  • Active Listening
  • Speaking
  • Complex Problem Solving
  • Judgment and Decision Making
  • Administration and Management
  • Time Management
  • Writing
  • Service Orientation
  • Computers and Electronics
Experience
Tropical Financial Credit Union West Palm Beach, FL Senior Teller Mar 2014Present
  • Oversee activities directly related to making products or providing services.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
BankUnited Delray Beach, FL Relationship Banker Nov 2013Feb 2014
  • Determine customers' financial services needs and prepare proposals to sell services that address these needs.
  • Contact prospective customers to present information and explain available services.
  • Sell services or equipment, such as trusts, investments, or check processing services.
  • Prepare forms or agreements to complete sales.
  • Make presentations on financial services to groups to attract new clients.
TD Bank West Palm Beach, FL Branch Supervisor May 2010Nov 2013
  • Oversee activities directly related to providing products and services.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, approving wires, reviewing account opening procedures.
  • Decision  overdraft on accounts whiling staying within company guidelines.
TD Bank West Palm Beach, FL Head Teller Apr 2008May 2010
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Recruit, interview, and select employees.
TD Bank Riviera Beach, FL Teller Apr 2007Jun 2008
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Order a supply of cash to meet daily needs.
  • Process and maintain records of customer loans.
  • Count, verify, and post armored car deposits.
  • Prepare and verify cashier's checks.
  • Monitor bank vaults to ensure cash balances are correct.
Education
Church Teachers' College Manchester Associate of Arts: Education Jun 2005 During my Tenure at Church Teachers' College I completed 48 credit hours where I received and award for outstanding performance in History. I also graduated with Credit Honors in Education.
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Resume Details

This is a real resume for a Senior Teller in West Palm Beach, Florida with experience working for such companies as Tropical Financial Credit Union, Bankunited, Td Bank. This is one of the hundreds of Senior Teller resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Teller resume.

Previous Companies:

  • Tropical Financial Credit Union
  • BankUnited
  • TD Bank

Previous Job Positions:

  • Senior Teller
  • Relationship Banker
  • Branch Supervisor
  • Head Teller
  • Teller

Schools:

  • Church Teachers' College

Level of Education:

  • Associate of Arts

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