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Johnston County Emergency Communications - Senior Telecommunicator Resume Example

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Jaxon Turner
XXXX XXXXXXXXXXX XXXXXXXXXX XX, Four Oaks, NC 27524
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Professional Summary

Certified Telecommunicator and Fire Fighter with expert knowledge of medical and fire terminology , With established career working in  volunteer settings. Support quality and professionalism in public saftey and education.

Certifications
  • Fire Fighter level 1 and 2  certifications
  • EMT-basic  
  • Emergency Medical Dispatch certification 
  • Emergency Fire Dispatch  certification 
  • Emergency Police Dispatch certification
  • CPR -  certification 
Experience
Senior Telecommunicator Dec 2012Present Johnston County Emergency Communications Smithfield, NC
  • Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a county.
  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
  • Maintain access to, and security of, highly sensitive materials.
  • Provide emergency medical instructions to callers.
  • Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.
  • Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
  • Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
  • Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
  • Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.
  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
Call-Taker Apr 2011Nov 2011 Raleigh-Wake Emergency Communications Raleigh, NC
  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
  • Record details of calls, dispatches, and messages.
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
  • Provide emergency medical instructions to callers.
  • Maintain access to, and security of, highly sensitive materials.
Parts Manager May 2009Apr 2011 Bleecker Chevrolet Dunn, NC Managed parts department for a Chevrolet dealership.
Parts advisor Jan 1996May 2009 Doug Jones Chevrolet Inc. Benson, NC Assisted in selling, inventory and ordering Chevrolet parts
Education
Associate of Applied Science: Forest Management Technology Jun 2001 Wayne Community College Goldsboro, NC
High School Diploma Jun 1997 South Johnston High School Four Oaks, NC
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Resume Details

This is a real resume for a Senior Telecommunicator in Four Oaks, North Carolina with experience working for such companies as Johnston County Emergency Communications, Raleigh Wake Emergency Communications, Bleecker Chevrolet. This is one of the hundreds of Senior Telecommunicator resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Telecommunicator resume.

Previous Companies:

  • Johnston County Emergency Communications
  • Raleigh Wake Emergency Communications
  • Bleecker Chevrolet

Previous Job Positions:

  • Senior Telecommunicator
  • Call Taker
  • Parts Manager
  • Parts advisor

Schools:

  • Wayne Community College
  • South Johnston High School

Level of Education:

  • Associate of Applied Science
  • High School Diploma

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