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Mantech International - Senior Technical Trainer Resume Example

Matthew Harris
A results-oriented Military Intelligence professional with more than 12 years of diverse experience utilizing information technology skills in an operational envriornment; Intimate knowledge of the DCGS-A FOFH Standard Operating Procedures; talented intelligence applications hardware and software Subject matter Expert with extensive experience maintaining and instructing personnel on state of the art information technology; adept at using sophisticated computer systems to conduct research, develop intelligence products and train intelligence analysts.


Senior Technical Trainer 03/2010 to Present
ManTech International Fort Hood, TX
  • Member of the PM, DCGS-A Training and Operations Support Team.
  • Serves as a Senior Technical Trainer in support of C4ISR Systems and Equipment training, Validation and Verification procedures with each version of DCGS-A software and provides fielding support where required.
  • Formulates and executes New Equipment Training (NET) for Program Manager DCGS-A in concert with fielding activities.
  • Deploy worldwide, including hostile fire zones, to work side-by-side with analysts; helping, enabling and empowering them to populate DCGS-A Tactical Entity Database (TED), create intelligence products to support the Find, Fix, Exploit, Analyze, and Dissemination (F3EAD) process.
  • Concurrently providing refresh/reset training as directed by the Army customer.
  • Provide technical and applied training expertise in all phases of training development.
  • Applies education and training principles in the planning and development of intelligence training.
  • Perform analysis and quality control checks of final products to develop Programs of Instruction (POI), System Training Plans (STP), Practical Exercises (PEs), Lesson Plans, Technical Manuals and leave behind material.
  • Prepares and disseminates instructional plans, products and support material to accomplish mission requirements.
  • Conducts traditional and unit specific training, hands-on, simulation, video, audio, mission specific and computer aided training.
  • Conducts refresh/reset and over-the-shoulder training as directed by U.S.
  • Army customer priorities.
  • Assess training requirements, identifies and evaluates training alternatives and develops training materials for Distributed Common Ground System-Army Multifunction Workstation (MFWS) Tools.
  • DCGS-A Standard Cloud (DSC) and DCGS-A Software Baseline (DSB) using a variety of training approaches: traditional classroom, programmed learning, hands-on, simulation, video, audio, and computer aided training.
  • Conducts training from prepared course materials and also informal training sessions based on instructor experiences derived from other training missions or from Army deployments and exercises.
  • Continually tests personnel to measure their learning progress and to evaluate effectiveness of training presentations.
  • Tailors training for the individual student or an entire classroom in accordance with mission requirements and students past training/experience.
  • Conducts training programs on complex topics and designs and develops training program elements/modules.
  • Develops Sustainment Training Plans to ensure the customer can continue to utilize the fielded equipment over a sustained period of time.
  • Provides guidance and direction to less experienced trainers utilizing strong technical and training skills.
  • Identifies and annotates software anomalies to assist software developers in optimizing DCGS-A/ACE and DCGS-A Mobile Basic system functionality and applications to meet user requirements.
  • Serves as a Mission Lead for DCGS-A Events when directed, coordinating and managing all aspects of training and fielding equipment to customers to include pre-deployment coordination, preparing weekly activities reports to the customer and training team, and ensure training and fielding remote sites are prepared to meet the team's logistical requirements.
Intelligence Operations Instructor 11/2004 to 02/2010
Northrop Grumman DCGS
  • Was a Subject Matter Expert (SME) for Asymmetric Warfare theory, Imagery, Geospatial, Link and Nodal Analysis for the DCGS-A team and associated members.
  • Instructed military intelligence analysts on new and or updated software modifications utilizing the Distributed Common Ground System Army (DCGS-A) and All Source Analysis System light (ASAS-L) computers to process intelligence information as part of a mobile fielding team.
  • Developed and maintained lesson plans, course outlines, course manuals, student handouts, practical exercises, scenarios, informational briefings, completion certificates, course assessment forms and evaluation tools to facilitate quality training.
  • Evaluated and documented several software changes on DCGS-A systems.
  • Present formal instructions of DCGS-A software applications to include Multi Functional Work Station (MFWS), DCGS-A Integrated Backbone (DIB), Query Tree, Pathfinder Web, Analyst Notebook, ArcGIS Mapping tool, and Analysis Exploration Information Sources (AXIS) to briefly mention a few of the applications that I have trained.
  • Identified training shortfalls, developed courses of action to correct the deficiencies, and incorporated those changes into the Program of Instruction; Direct support of classroom instruction, exercise and theater operational analyst and mentor training to include: Operation Iraqi Freedom and Operation Enduring Freedom (OIF/OEF) deployments supporting the War fighter.
  • Provide technical and applied training principles towards the planning and development of the Intelligence Cycle.
  • Travel and training conducted at all major Army, Reserve and Guard installations worldwide to include Key Resolve, Korea 2007 and TOCFEST support for the sole purpose of design and efficiency planning for the new Battle field Army Battle Command TOC.
96H 10/1998 to 11/2004
  • Common Ground Station (CGS) Graduated 2nd in class spring 1999.
  • Ace Company 104MI Ft.
  • Hood, Texas.
  • Member of the CGS team in support for Alpha, Bravo and Charlie Company, training events and exercises.
  • Direct support for back to back NTC Rotations and all war fighter and testing scenarios associated with 104MI Battalion; worked directly with UAV operators for the dissemination of near real time MTI/UAV/UAS contacts.
  • Worked with the imagery center for verification and testing of the FBCB2 system fall of 1999 and was awarded letter of commendation for duties performed in support of this operation; Responsible for dissemination of information in a timely and accurate manner to Division Headquarters, and support battalions using ASAS, UAV, APACHE, S-2, FCR, CTT, TROJAN, SATCOM, ACT-E and Air Force as collection assets; Responsibilities included daily system administration for Sun SPARC stations used in intelligence processing, connected via TCP/IP LAN.
  • Managed multiple relational databases used in intelligence processing.
  • Managed and directed set-up/tear-down for JSTARS system use in a field environment.
  • Coordinated LAN connections and Multiple Subscriber Equipment (MSE) communications systems links for the Common Ground Station and corrected connectivity problems.
  • Managed and conducted training for all new operators of workstations.
  • Responsibilities included set-up/tear-down and operation of proprietary, mobile intelligence processing system.
  • Coordinated and repaired equipment in a field environment.
  • Associated duties for the dissemination of information included but not limited to: all set up functions of cable runs, connection points, link checks, and maintenance associated with real-time and simulated operations.
  • Use of "UNIX" based system and configuration for multi-port assets, per Battle Commander Requests (PIR); Responsible for security of encryption material and devices, briefings for individuals including Commanders, Generals, Secretary of Defense, and members of the Army research and development committees.FBCB2 Certificate of Achievement while supporting the testing for the validation for Army use and deployment of FBCB2 systems, Fort Hood, TX 1999.
Management Analyst III 10/2003 to 10/2004
ITSFAC Stafford, Virginia
  • Logistics management analyst responsible for evaluating, testing and upgrading of Commercial off the shelf (COTS) and Government equipment to include testing, upgrading and modifications necessary to support OIF/OEF.
  • Training development and testing agent in support of OSHA safety guidelines for warehouse employees to include: Training development for the forklift operator's course, load planning and off loading of military equipment to include semi trailer load and unload operations, developed and implemented SOP standards for shipping and receiving, digital inventory of all invoices and pictures of the products at time of receiving and shipping, Developed and implemented the inventory control procedures with state of the art bar coding and product tracking system, fire safety and natural disaster training to include drills and walk through visits from the local fire department.
Potomac Research International Group
  • System integration design to include: hardware and software, fabrication, assembly, testing of the US Army Analyst Control Team Enclave (ACT-E) shelter and provide Technical and.
  • Operational training to MI Soldiers worldwide; Duties included working knowledge of teaching principles and techniques, lesson plan preparation, instructional objectives, test construction, training development, and policies and procedures.
  • Mentor and assist in training of the ACT-E system through the use of technical manuals and instructional lesson plans.
  • Additional duties included fault detection, isolation and correction action on mobile intelligence systems.
  • Perform routine system analysis and administrative functions including: system configuration and modifications; adding, removing and replacing hardware and software items, system startup, shut down, and coordinated repairs in a field environment.
  • Supervise a team of technical engineers and manage process improvements.
  • Complete system startup and shut down for the Performance Acceptance Test (PAT) for the US Army representatives; Certificate of commendation 22 August 2003 for high standard of support to the AN/TYQ-103 (V1&V2) production program that enhanced the ACT-E systems and material provided to the U.S.
  • Army ASAS program.
Consolidated Electrical Distributors
  • Training development and testing agent in support of OSHA safety guidelines for warehouse employees to include: Training development for the forklift operator's course.
  • Drivers Training instructor for new employee's driver training course in support of Class B licensing requirements for operation of vehicles with air brakes.
  • Ensure proper procedures were trained and implemented to include proper log book recording and vehicle maintenance logs were updated.
  • Developed and implemented monthly maintenance SOP with support contracts for vehicle safety inspections to comply with Utah Department of Transportation guidelines.
  • Management Analyst, dispatch/delivery of merchandise for customer orders in excess of $100,000 daily.
  • Conducted inventory control analysis through processing and delivery of all products in a efficient manner with product rotation and invoice reconciliation a must.
  • Tracking of contract deliverables to facilitate timely reporting for the billing cycle and facilitate cash flow.
General Manager 12/1995 to 10/1998
RTM Restraunt Group Atlanta, Georgia
  • Responsible for the training of new managers in support of multiple restaurant locations throughout the southern Atlanta area of operations for RTM restaurant group.
  • Once the management team was trained and operational I would transition to another location and be on call for additional training and mentoring of the new management team.
Assistant General Manager 01/1992 to 08/1995
Oakridge Country Club Farmington, Utah
  • Responsible for a Eighteen Hole private golf facility with a full service restaurant, bar, banquet facility and Olympic pool.
  • Developed and implemented training, Standard Operating Procedures (SOP) for all key personnel and department heads.
  • To include scheduling, cost control and inventory rotation.
  • Developed and implemented the alcohol and food handlers training precertification course in support of food and beverage server training requirements by the state of Utah.
Bar and Grill Manager 01/1989 to 01/1992
Salt Lake Country Club Salt Lake City, Utah
  • Responsible for all food and beverage training, staffing, scheduling and purchasing in support of a private club and restaurant facility in the greater Salt Lake City area.
Seasonal Banquet Manager 11/1984 to 12/1989
Oakridge Country Club
  • Responsibilities include: training and scheduling of the food and beverage operations in the restaurant and banquet hall.
  • Conducted and instructed monthly member and guests workshops.
  • The focuses of the workshops were on the art of cooking with wine and spirits to enhance the flavors of the main dish being served.
  • Boy Scouts of America Boniville Council.
  • Leaders training Instuctor BEAR/ACE program.
Training Instuctor 01/1982 to 01/1984
Boy Scouts of America
  • Conducted instruction on basic skill sets merit badge training in Camp Bartlet, Idaho.
  • High adventure guide wilderness survival trainer Camp Loll, Yellowstone National Park, Wyoming.
  • Korea, Germany, Italy, Kuwait, Iraq, Afghanistan, United States.
DCGS-A V3 P5 Ft Stewart GA, Camp Slayer Iraq 2009 DCGS-A V3 P3 Ft Monmouth, New Jersey 2008 ASAS-L Ft Drum, NY 2004 FBCB2 Ft Hood TX 2000 Transportation of Hazardous Materials Course Ft Hood, TX 1999 NVG Training Ft Hood, TX 1999 : Jan 2010 DCGS-A - Fort Hood, TX
Basic Army Skills Course Ft. Sill Oklahoma 1998: Jan 1998 United States Army Intelligence School Ft JSTAR Ft - Huachuca, AZ
Diploma: General Jun 1986 Davis High School - Kaysville, UT Medical Technology Utah State University 64 Credits.
Logistics 12Training 24 Hardware installation 2 resumeID3
Personal Information
United States
Additional Information
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This is a real resume for a Senior Technical Trainer in Harker Heights, Texas with experience working for such companies as Mantech International, Northrop Grumman, Dcgs. This is one of the hundreds of Senior Technical Trainer resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Technical Trainer resume.

Previous Companies:

  • ManTech International
  • Northrop Grumman
  • DCGS

Previous Job Positions:

  • Senior Technical Trainer
  • Intelligence Operations Instructor
  • 96H
  • Management Analyst III


  • DCGS-A
  • United States Army Intelligence School Ft JSTAR Ft
  • Davis High School

Level of Education:

  • DCGS-A V3 P5 Ft Stewart GA, Camp Slayer Iraq 2009 DCGS-A V3 P3 Ft Monmouth, New Jersey 2008 ASAS-L Ft Drum, NY 2004 FBCB2 Ft Hood TX 2000 Transportation of Hazardous Materials Course Ft Hood, TX 1999 NVG Training Ft Hood, TX 1999
  • Basic Army Skills Course Ft. Sill Oklahoma 1998
  • Diploma

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