Edward Jones - Senior Service Specialist Resume Example

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Noah Smith
XXXXX XXXXXXX XXXXX, Ballwin, MO 63021
Ph: XXXXXXXXXXXX
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Professional Summary

Service-oriented Senior Specialist with 10 years of experience in Mutual Fund Account Service. Core competencies include service delivery, leadership, and high quality performance as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Problem Solving
  • Time Management
  • Risk Assessment and Management
  • Client Service
  • Written and Verbal Communication
  • Detail Oriented
Experience
Senior Service Specialist Dec 2007Present Edward Jones Des Peres, MO
  • Provide solutions to incoming inquiries to assist branches in providing world class service to our clients within the mutual fund product
  • Coordinate and organize training for new associates
  • Assist mutual fund associates as a subject matter expert
  • Work in conjunction with operational areas to complete mutual fund projects
Service Specialist II Jun 2005Nov 2007 Edward Jones Des Peres, MO
  • Gained deeper knowledge of the mutual fund product
  • Utilized resources to provide efficiencies in assisting the branches with client service
  • Reviewed and updated mutual fund training materials for the team and BOA's
  • Developed relationships with other service and operational areas
Service Specialist I Aug 2004May 2005 Edward Jones Des Peres, MO
  • Gained understanding of Edward Jones and the firm's unique approach to the financial services industry
  • Learned the mutual fund topic and how to to apply the knowledge to answering branches questions
  • Provided service to branches using written communication on the wire system with a focus on first contact reduction
Education
Bachelor of Science : Business Administration May 2004 Lyon College Batesville, AR

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About this resume

Senior Service Specialist FROM Ballwin , Missouri RESUME

This is a resume for a Senior Service Specialist in Ballwin, Missouri with experience working for such companies as Edward Jones and Edward Jones. The grade for this resume is 0 and is one of hundreds of Senior Service Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Service Specialist resume.

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School Attended
Lyon College