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Neopost Mid Atlantic Formally Shannon Business Systems - Senior Production Technician Resume Example

Liam Johnson
XXXX XXX XXXXXX, Baltimore, MD 21225
Professional Summary

Accomplished and energetic Service Technician with a solid history of achievement in Mailing Production work. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Repair, Training and Scheduling other Technicians.

  • Administration and Management
  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management
  • Management of Personnel Resources
  • Instructing
  • Service Orientation
  • Production and Processing
  • Mechanical
Senior Production Technician 08/2006 - Present
Neopost Mid Atlantic ( Formally Shannon Business Systems ) - Towson, Md

Repair and Diagnose Business Equipment Primarily the Production Equipment but work on the full lineup.

Install and Trained on usage of equipment.

Keep Track of inventory in shop but also Car stock for myself and all technicians

Triage calls to properly get to most urgent in a timely manner but also get to all customers in best route.

  • Oversee activities directly related to servicing products.
  • Manage Technicians assigning specific duties on to what they are trained on.
  • Manage the movement of goods into and out of production facilities.
Service Manager 04/2002 - 08/2006
Oak Systems Inc. - Hatsboro, Pa

Overseen Service Technicians on Day to Day operations.

Kept track of inventory on hand and budget.

  • Estimate costs associated with operations, including repairs or preventive maintenance.
  • Manage warranty repair or replacement services.

Review, negotiate, or approve service contracts.

Monitor and maintain records of daily facility operations.

  • Establish goals, objectives, or priorities for the service operations.

Supervise employees or subcontractors to ensure quality of work or adherence to safety regulations or policies.

  • Train or coordinate the training of employees in operations, safety, environmental issues, or technical issues.
Service Technician 04/1998 - 04/2002
Kewill Inc. ( Formally Evcor Mid Atlantlic ) - Columbia, Md

Install and Train customers on Equipment.

Disassemble machine in order to repair, adjust, and replace defective parts, using hand tools.

Kept track of car stock.

Went to school to keep up to date on equipment and properly diagnose.

Helped out with clerical work in the office when slow.

Warehouse Supervisor 09/1996 - 06/1998
Qualex Inc. ( A division of Kodak ) - Columbia, Md

Schedule times of shipment and modes of transportation for materials.

Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.

Review work throughout the work process and at completion to ensure that it has been performed properly.

Transmit and explain work orders to laborers.

Evaluate employee performance and prepare performance appraisals.

Conduct staff meetings to relay general information or to address specific topics, such as safety.

Inspect equipment for wear and for conformance to specifications.

Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.

Assess training needs of staff and arrange for or provide appropriate instruction.

Certificate of Completion: Automotive Technologys 2006 Lincoln Technical Institute - Columbia, Md
High School Diploma: Drafting 1995 Mergenthaler Voc. Tech. High School - Baltimore, md
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Resume Details

This is a real resume for a Senior Production Technician in Baltimore, Maryland with experience working for such companies as Neopost Mid Atlantic Formally Shannon Business Systems, Oak Systems Inc, Kewill Inc Formally Evcor Mid Atlantlic. This is one of the hundreds of Senior Production Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Production Technician resume.

Previous Companies:

  • Neopost Mid Atlantic Formally Shannon Business Systems
  • Oak Systems Inc
  • Kewill Inc Formally Evcor Mid Atlantlic

Previous Job Positions:

  • Senior Production Technician
  • Service Manager
  • Service Technician
  • Warehouse Supervisor


  • Lincoln Technical Institute
  • Mergenthaler Voc. Tech. High School

Level of Education:

  • Certificate of Completion
  • High School Diploma

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