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Flik Compass Group Usa Pfizer Inc - Senior Meeting Coordinator Resume Example

Paisley Bryant
XXXXX XXXX XXXXXX X XX , Rego Park , NY 11374 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Professional Summary
Dependable Hospitality professional offering 17 years of experience in multiple roles including Guest Service Agent, Catering Sales Assistant, GM Executive Assistant, Senior Meeting Coordinator and HR Rep.  Proficient manager with strong communication and organizational abilities.  Expertise in maximizing customer satisfaction
Skills
  • Proficient people person
  • Administration and Management
  • Skilled with Telephone Inquiries
  • Excels at conflict resolution
  • Multi-task
  • Organized and able to prioritize
  • Microsoft Excel/Word/Power Point/MS Outlook
  • Speak, Read and Write Spanish Fluently
Experience
Senior Meeting Coordinator/HR Rep 12/2011 to Present
FLIK - Compass Group USA (Pfizer Inc.) New York, NY
  • Manage NYHQ Private/Public Internal Conference Space
  • Liaison between clients and all contraction services such as Facilities, Food & Beverage Department, Maintenance Department, & Corporate Security.
  • Follow up on present & upcoming events such as CEO's and other worldwide broadcasts, product launches, employee trainings.
  • Train clients on usage of Reservation system & other in-house services.
  • Ensure that staff follows Fire safety rules, regulation and building inspection rules.
  • Consult with staff on a daily and weekly basis to discuss current and future events.
  • Inspect event facilities to ensure that they meet the clients expectations.
  • Coordinate services for events, such as facilities, signage, displays, special needs requirements, printing and event security.
  • Consult with clients to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Arrange the availability of audio-visual equipment, , and other event needs.
  • Recruit and supervise volunteers and support staff required for the annual Bring Your Children to Work Day.
  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Request drug/criminal background check and other references to determine applicants' employment acceptability.
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
  • Provide assistance in administering employee benefit programs and worker's compensation plans.
  • Gather personnel records from other departments or employees.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
Sr. Meeting Coordinator/HR Rep 10/2003 to 12/2011
Benchmark Hospitality International (Pfizer Inc.) New York, NY
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Hire, train, and supervise volunteers and support staff required for events.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
  • Conduct reference or background checks on job applicants.
Meeting Planner 06/2001 to 10/2003
Manpower (Pfizer Inc.) New York, NY
  • Confer with staff at a chosen event site to coordinate details.
  • Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
Catering Sales Asst/Executive Asst 04/1997 to 06/2001
Manhattan East Suite Hotels - Southgate Tower Hotel New York, NY
  • Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
  • Review event bills for accuracy, and approve payment.
  • Evaluate and select providers of services according to customer requirements.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Plan and develop programs, agendas, budgets, and services according to customer requirements.
  • Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Attend meetings to record minutes.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Provide clerical support to other departments.
Guest Service Agent 12/1991 to 04/1997
Manhattan East Suite Hotels - Beekman Tower Hotel New York, NY
  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Relay or route written or verbal messages.
  • Seal or open envelopes, by hand or by using machines.
  • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Post charges for Incidentals
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Responsible for Bank of $3000
Education
Certified Fitness Instructor Jun 2013 NYC Dept of Recreation - Shape Up NYC - New York, NY
Hospitality Management Mar 1998 New York Technical College - Brooklyn, NY
Associate of Applied Science: Travel & Tourism Jun 1996 Fiorello H. LaGuardia Comm. College - Long Island City, NY
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Resume Details

This is a real resume for a Senior Meeting Coordinator in Rego Park, New York with experience working for such companies as Flik Compass Group Usa Pfizer Inc, Benchmark Hospitality International Pfizer Inc, Manpower Pfizer Inc. This is one of the hundreds of Senior Meeting Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Meeting Coordinator resume.

Previous Companies:

  • FLIK Compass Group USA Pfizer Inc
  • Benchmark Hospitality International Pfizer Inc
  • Manpower Pfizer Inc

Previous Job Positions:

  • Senior Meeting Coordinator
  • HR Rep
  • Sr Meeting Coordinator
  • Meeting Planner
  • Catering Sales Asst

Schools:

  • NYC Dept of Recreation - Shape Up NYC
  • New York Technical College
  • Fiorello H. LaGuardia Comm. College

Level of Education:

  • Associate of Applied Science

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