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Wellcare Of New York - Senior Manager Resume Example

Hunter Mitchell
Professional Summary

Persistent, highly analytical sales manager with diverse background in government sponsored healthcare programs and member retention initiatives. Proven track record of developing talent and supporting strategic growth in the NYC market area. Unique ability to analyze sales, disenrollment and geo-mapping data to support business growth. Motivated leader with strong organizational and prioritization abilities.

  • Critical Thinker
  • Analytical
  • Networking
  • Sales and Marketing
  • Public Speaking
  • Motivational Leader
  • Resourceful
  • Highly Compliant
Senior Manager, Medicaid Sales and Member Retention Sep 2013Present WellCare of New York New York, NY
  • Oversee Medicaid Retention Team including Supervisor for all of NY downstate markets and the Queens County Medicaid Team comprising (27) associates and (1) Supervisor.
  • Conduct bi-weekly sales meetings, weekly supervisor meetings and monthly sales associate performance meetings
  • Collaborate with Community Outreach, Provider Relations, QI and other cross functional teams to manage territory, events and quality of plan performance to increase market share.
  • Create and maintain production and retention reports for all associates to monitor sales performance metrics, member retention metrics and staffing needs as necessary.
  • Monitor activities of competitors, implement marketing strategies and report findings to Senior Management staff.
  • Motivate, assist and train staff as necessary to maintain monthly enrollment objectives.
Manager, Member Retention Feb 2011Sep 2013 WellCare of New York New York, NY

  • Direct and coordinate activities of (14) direct reports covering all demographics and service areas of New York downstate markets
  • Analyze member data to drive insight on how to target effectively and retain members at low cost.
  • Generate standardized and customized reports summarizing dis-enrollment data, market impacts, market trends used by executives, managers, and providers upon request to aide in overall business decisions.
  • Analyze competitors market strategies through analysis of products, services, and territorial marketing trends.
  • Assignment of over 85,000 member renewals yearly based on demographic, language, and provider assignment into (14) segments.
  • Aided in fulfillment of member and provider care gaps which impacted company NCQA ranking's.
  • Analyze issues, develop solutions, and influence key decisions to communicate with senior level managers.

Sr., Benefits Consultant Oct 2008Feb 2011 WellCare of New Jersey Newark, NJ
  • Utilized territorial model philosophy to maximize marketing efforts in attainting new enrollments.
  • Generated referrals utilizing community resources, supplied company tools, event planning and community networking.
  • Prospected for leads and turned a high volume into appointments.
  • Strictly adhered with all CMS and Corporate marketing regulations.
  • Top Producer who consistently exceeded monthly enrollment goals.
  • Maintained early cancellations and rapid dis-enrollment rate within company guidelines.
Commercial Real Estate Analyst May 2006Jun 2008 Integra Realty Resources Toms River, NJ
  • Reported directly to (4) senior executives, beta tested and implemented firms high-level proprietary systems which integrated work product in a technology framework and work-process.
  • Determine value of properties, using methods such as field inspection, structural measurement, calculation, sales analysis, market trend studies, and income and expense analysis.
  • Inspect properties, considering factors such as market value, location, and building or replacement costs to determine market value.
  • Explain assessed values to property owners and appealed assessments at public hearings.
  • Prepare and maintain current data on each project, including income/expenses, rent rolls, classification of real estate space, assesments of land and structures, property characteristics, and any applicable exemptions.
  • Write and submit appraisal and tax reports for public record and private use.
  • Analyze trends in sales prices, construction costs, and rents, to assess property values or determine the accuracy of assessments.
Bachelor of Science : Business Administration, Finance May 2006 Monmouth University West Long Branch, NJ
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Resume Details

This is a real resume for a Senior Manager in Fords, New Jersey with experience working for such companies as Wellcare Of New York, Wellcare Of New Jersey, Integra Realty Resources. This is one of the hundreds of Senior Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Manager resume.

Previous Companies:

  • WellCare of New York
  • WellCare of New Jersey
  • Integra Realty Resources

Previous Job Positions:

  • Senior Manager
  • Medicaid Sales and Member Retention
  • Manager
  • Member Retention
  • Sr


  • Monmouth University

Level of Education:

  • Bachelor of Science

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