PointClear - Senior Business Development Associate Resume Example

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Penelope Perry

XXXX XXXXXXX XX , Atlanta , GA 30309
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXX

Professional Summary

Accomplished and energetic Demand Generation Specialist with extensive knowledge of operating in highly demanding sales and marketing roles targeting senior management including C-level executives. Track record of exceeding client expectations with exceptional research, oral and written communication skills. Motivated leader able to communicate with prospects to determine their purchase decision criteria, budgets, timelines, decision-making process, purchasing process, the decision-makers, and key influencers.

Skills

Proven track record of exceeding client expectations in Technology, Communications and Staffing industries exceeding client expectations by more tan 50%
Superior oral and written interpersonal communication skills with senior sales, marketing and operational executives.

20 years of outbound B2B phone sales, marketing and operational experience to senior and C-level executives.
Tenacious and willing to place hundreds of calls per week by placing 300-400 calls weekly.

Ability to navigate corporate structures to identify decision makers and determine buying process in varied industries and organizational structures.
Demonstrated assertive and persuasive skills without being aggressive with C-level and contributor roles.

Experience

01/2004 to Present

Senior Business Development Associate PointClear - Johns Creek, GA

Self- starter with a proven track record of exceeding client expectations by more than 50%.
Superior oral and written interpersonal communication:� Developed call flows and communicated effectively with C- level executives of client as well prospective organizations.
Tenacious and willing to place hundreds of calls per wee: over 10 years placing 400 call per week.
Proven ability to navigate corporate structures to identify decision makers and determine buying process

01/2002 to 01/2004

Operations Director Corp-Net - Atlanta, GA

Oversaw relationships with customers, sales force and vendors.
Developed monitoring and training programs for representatives
Implemented procedure changes to improve work flow through Six Sigma.

01/2001 to 01/2002

CEO Friedman Consulting - Atlanta, GA

Proven ability to navigate: called C-Level executives to promote serves.
Superior oral and written interpersonal communication skills: Increased customer contact through outbound calling resulting in a 20% increase in monthly sales volume.
Excellent listening skills:Established effective working relationships with internal and external customers and vendors. Determined applicability of call center service to company strategy and objectives

06/1998 to 11/2000

Senior Manager- Customer Service Equifax - Atlanta, GA

Superior oral and written interpersonal communication skills: Implemented hiring program that decreased initial turnover to zero.
Self-motivated with an entrepreneurial spirit: Managed $2,000,000 budgets and forecasts for multiple operational areas.
Superior oral and written interpersonal communication skills: Retained clients and increased sales by over $6 million.

Superior oral and written interpersonal communication skills: Made sales calls with Account Executives targeting senior operations executives

09/1984 to 06/1998

Customer Service Coordinator Primerica Financial Services - Duluth, GA

Superior oral and written interpersonal communication skills: Liaison with senior field sales executives
Self-motivated with an entrepreneurial spirit: Managed reconfiguration of department from 5 to grow to 120.
Superior oral and written interpersonal communication skills: Communicated center performance to senior sales and operational executives.

Education

03/1977

MBA: Economics and Finance
University of Tennessee - Knoxville, TN

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Operations Director CEO Customer Service Coordinator