DD Construction - Senior Assistant Manager of Operations Resume Example

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Gabriel Rodriguez
XXX XXXXXX XX, Alpharetta, GA 30004 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Summary

Accomplished and energetic management professional with a solid history of achievement in a retail establishment. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include team training, people skills, and time management.

Skills
  • Customer and Personal Service
  • Administration and Management
  • Clerical
  • Coordination
  • Time Management
  • Operation Monitoring
  • Operation and Control
  • Management of Personnel Resources
Experience
DD Construction
  • Answers service calls that are created through our internal software system.
  • Inquire about the severity of the service call and escalates service request as required.
  • Customer Service team handles a high call volume weekly resolving customer service maintenance inquiries.
  • Manage the full life cycle of the service calls, find subcontractors to complete service requests and receive bids for each job; this position requires a high level of organization and the ability to multi-task.
Senior Assistant Manager of Operations 01/2014 to 10/2014
BJ's Wholesale Club Conyers, GA
  • Oversee daily operations of the store and maintain proper merchandising,train and recruit team members 
  • Human Resource knowledge for more than 5 years, hiring, training, Peoplesoft, WFM, Kronos Customer Service experience 9+ years Team Building and Leadership training programs for more than three years Cash handling, POS, daily deposits, inventory control, Customer Service Telephone courtesy as well as outstanding communication skills.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
Senior Assistant Manager of Merchandise 02/2005 to 01/2014
BJ'S Wholesale Club Cumming, GA
  • Oversee daily operations of the store and maintain proper merchandising.                  
  • Train and recruit team members                   
  • Human Resource knowledge for more than 5 years,                   hiring, training, Peoplesoft, WFM, Kronos                  
  •  Customer Service experience 9+ years                 
  •  Team Building and Leadership training programs for                   more than three years                   
  • Cash handling, POS, daily deposits, inventory control,                 Customer Service, telephone courtesy as well as outstanding             communication skills
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Education
High School Diploma: May 2004 South Forsyth High Cumming - Forsyth, GA

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About this resume

Senior Assistant Manager of Operations FROM Alpharetta , Georgia RESUME

This is a resume for a Senior Assistant Manager of Operations in Alpharetta, Georgia with experience working for such companies as DD Construction and BJs Wholesale Club. The grade for this resume is 0 and is one of hundreds of Senior Assistant Manager of Operations resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Assistant Manager of Operations resume.

Dude
School Attended
South Forsyth High Cumming