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CreditRepaircom - Senior Advisor Resume Example

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Hunter Mitchell
XXXX XXXXXXXX XXX, Kearns, UT 84118 H: XXXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Summary
Service-oriented customer service with 2 year background in call centers. Core competencies include problem solving, listening and computer skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Skills
  • English Language
  • Active Listening
  • Customer and Personal Service
  • Reading Comprehension
  • Speaking
  • Time Management
  • Computers and Electronics
  • Service Orientation
  • Critical Thinking
  • Judgment and Decision Making
  • Active Learning
  • Complex Problem Solving
  • Negotiation
  • Communications and Media
  • Learning Strategies
  • Telecommunications
  • Fine Arts
Experience
CreditRepair.com Senior Advisor | West Valley City, UT | March 2015 - Present
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve members' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Black Turtle Services Customer Service | Sandy, UT | October 2015 - February 2016
  • Assist customers to complete applications 
  • Address and resolve customer's issues in a timely manner
  • Help customers navigate healthcare.gov website 
  • Maintain positive attitude
  • Maintain and exceed quality goals.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Utah Media Group Senior Advisor | West Valley, UT | May 2015 - October 2015

  • Assist customers through online chat and emails 
  • Take payments over the phone and in person
  • Set up newspaper subscriptions customers
  • Address and resolve customer's issues in a timely manner 
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Burger King Crew Member | Kearns, UT | April 2014 - June 2014
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Accept payment from customers, and make change as necessary.
  • Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
  • Clean and organize eating, service, and kitchen areas.
  • Communicate with customers regarding orders, comments, and complaints.
  • Relay food orders to cooks.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
Education
Granite Connect Online Schooling, Granite School District, UT Kearns High School Kearns, UT
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Resume Details

This is a real resume for a Senior Advisor in Kearns, Utah with experience working for such companies as Creditrepaircom, Black Turtle Services, Utah Media Group. This is one of the hundreds of Senior Advisor resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Advisor resume.

Previous Companies:

  • CreditRepaircom
  • Black Turtle Services
  • Utah Media Group

Previous Job Positions:

  • Senior Advisor
  • Customer Service
  • Crew Member

Schools:

  • Kearns High School

Level of Education:

  • Granite Connect Online Schooling, Granite School District, UT

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