Markowitz Communication - Senior Account Manager Resume Example

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James Miller
Professional Summary

Seasoned development and marketing executive with more than 20 years of experience in fast-paced and caring environment. Excellent relationship building skills, public relations, and fund raising skills. Excellent record of achieving exceptional results in development and public relations.

  • Experienced writer/editor; 
  • Excellent communications, interpersonal, and organizational skills;
  • Development, relationship building, project and strategic planning, and financial management skills; 
  • Special events, trade show, conference and seminar planning and management; 
  • Public Relations and marketing expertise; 
  • Social Work background.

    Additional Skills
    Experienced with PC and MAC Programs
  • Raiser's Edge
  • PageMaker/MS Publisher/Adobe Photoshop
  • Prologue
  • Microsoft Word/Word Perfect
  • FileMaker Pro
  • iMIS
  • Alchemy
  • Excel
  • Access Internet: Internet and World Wide Web. Have knowledge of HTML and Web page design and editing. Designed and developed first Pitt Alumni Association Web Page.
Senior Account Manager 03/2014 to Present
Markowitz Communication Pittsburgh, PA
  • Meet with prospective clients to discuss their needs for their project or event,  Look for obvious opportunities to partner with other companies or organization to attain best outcomes. Also find ways to work out trade or in kind support when needed.
  • Work closely with clients on press and or supportive material such as media advisories, press releases, TV or radio appearances and magazine and newspaper articles. Write, edit, and distribute to all major media.
  • Represent clients at media events.
  • Write proposals and business plans for perspective clients,
  • Identify prospective clients by using business directories, following leads from existing clients, participating in organizations and clubs, and attending conferences.
  • Train interns and new staff members.
  • Consult with clients constantly to see their public relations needs are being met and resolve problems as the occur.
  • Recommend ideas and campaigns based on clients and customers' needs and interests.
  • Contact regular and prospective clients to inform them of our Public Relations and Marketing expertise.
  • Staff all client events such as press conferences, tv appearances, radio interviews, and etc,
  • Plan for advance media opportunities and maintain contacts throughout the media outlets to increase client visibility.  Also seek sponsorship opportunities for projects.
  • Work with high profile clients as well as non profit organizations such as: Cirque du Soleil, Pittsburgh Cultural Trust, AIA, Kelly Strayhorn Theater, Dollar Bank, Faros Residential, Edgar Snyder & Associates, Garda Security, Pittsburgh Three Rivers Regatta, Westin, Omni William Penn,  Pyrotechnico, Macy's, HAS, HCEF, Simon and CBL Malls, Urban Pathways College Charter School (K-5) and others.
Director of Development and Public Relations 03/2003 to 11/2003
Neighborhood Centers Association Pittsburgh, PA
  • Responsible for planning and implementing the first comprehensive development and public relations plan for the Association. Current agency budget $2,400,000. Includes:
  • assessing the database needs and choosing the best system to meet the current and future needs of the agency. Design and implementation of policies and procedures for database use. Management of database and training of support staff in use of database.
  • meeting all board members and engaging them in the agency's fundraising activities including personal solicitation and support of the agency. In short time have met with several board members who have made first-time gifts to the agency and pledges of support for capital campaign.
  • engaging and educating staff in fundraising support and activities.
  • branding of the agency which includes developing policies for logo use, design of a new logo and look for all agency PR materials; write, edit, design newsletter and annual report.
  • oversight of all external publications; write all press releases and implement plan to involve media. Promote and develop a Child ID and Safety Program. Write, edit, produce safety booklet.
  • increase United Way involvement and use of donor choice option. Serving on fundraising and communications committees of United Way.
  • Establish an annual fund. Includes two solicitations, a monthly giving program and Point of Entry events.
  • Identify and establish relationships with foundations and corporations to increase funding for Child Learning Center and to prepare for a capital campaign. Research and write proposals.
  • Plan or upgrade an agency special event to engage local, corporate, and fundraising community and to increase overall visibility.
  • Write interesting and effective press releases, prepare information for media kits and develop and maintain company internet or intranet web pages.
  • Establish and maintain effective working relationships with clients, local government officials, and media representatives and use these relationships to develop new business and funding opportunities.
  • Manage special events such as sponsorship of races, parties introducing new products, or other activities the firm supports to gain public attention through the media without advertising directly.
Associate for Development and Public Relations 11/1999 to 01/2003
FamilyLinks Pittsburgh, PA
  • Responsible for special events management and planning including The Great Whale Race, The CoGo's Black & Gold Golf Classic, and other staff, donor, and board-related events. Assisted in planning and management of the Re-ED Conference 2000 for more than 500 teacher-counselors at Seven Springs Mountain Resort.
  • Research, develop relationships, and write proposals to current and potential special event, corporate, and foundation donors. In a short period of time have established significant relationships and successfully raised funds for numerous special events and programs.
  • Plan, write, edit, and work with designer on The Whale's Tale Newsletter, a bi-annual publication. Write and produce all special event-related materials. (Newsletter responsibilities transferred to newly formed Communications Department - July 1, 2001)
  • Develop relationships with vendors and sponsors to acquire special event prizes and incentives.
  • Database (Raiser's Edge) management for department.
  • Developed and maintain excellent relationships with staff, donors, administration, and Board of Directors which includes many community and corporate leaders.
  • Managed and directed work responsibilities of two full-time and one part-time employee.
Assistant Director of Development - Pittsburgh CLO 11/1997 to 11/1999
Academy Dream Makers Pittsburgh, PA
  • Responsible for all fund raising for the CLO Academy of Musical Theater. Developed and successfully launched a new annual fund in 1998, the Academy Dream Makers. Exceeded development goals for the Academy by $15,000 and for outreach and education programs by $25,000.
  • Researched, developed relationships, and wrote proposals to current and potential corporate and foundation donors. These efforts were ongoing and in 1998-99 successfully raised funds for numerous special projects and programs.
  • Planned and managed numerous special events including cast parties, fashion shows, receptions, and dinners for the Academy and for CLO Annual Fund donors.
  • Developed an identity for Dream Makers. Wrote, edited, worked with designers and printers, and mailing services on brochures, membership forms, and other related Dream Makers printed materials. Planned, wrote, edited, and designed Academy Notes, the bi-annual newsletter of the Dream Makers. Wrote and produced Dream Makers renewal and new member appeals.
  • Developed relationships with vendors and sponsors to acquire membership incentives and benefits. Provided staff management of Academy Development Committee.
  • Maintained databases for numerous programs including education and outreach programs. Responsible for maintaining all fund raising and benefit records for CLO Annual Fund and Dream Makers.
  • Responsible for all correspondence, fund raising campaigns, and various mailings.
  • Managed acquisition, delivery, and control of donor benefits and services.
  • Managed the "A" in Arts Program, which provided free tickets to more than 1,000 students, and the Kelly Circle Program, which provided nearly 4,000 tickets to more than 170 human service organizations.
  • Developed and maintained excellent relationships with staff, donors, administration, CLO Guild, and Board of Directors which included many community and corporate leaders.
  • Managed and directed work responsibilities of interns and volunteers.
Program Development Manager 11/1996 to 11/1997
Marketing Department - AIM USA Pittsburgh, PA
  • Responsible for developing, organizing, and maintaining an Automatic Identification and Data Capture (AIDC) industry statistics program.
  • Developed, organized, and managed educational seminars, special events, and a major AIDC industry trade show. Included assigning/procuring speakers, arranging for seminar locations and event-related details, writing, editing, producing and distributing publications, obtaining mailing lists, and developing marketing strategies. Included acquiring sponsors to offset event-related expenses.
  • Managed and tracked projects related to four association councils. Established positive and productive relationships with association members, including CEOs and chairpersons, and member companies.
  • Responsible for arrangements related to trade show presence, including booth design, signage, and any additional service related arrangements.
Alumni Editor 11/1991 to 11/1996
University of Pittsburgh, Pitt Alumni Association Pittsburgh, PA
  • Responsible for producing all printed materials including publications in a timely manner that met both the mission of the association as well as marketing and development goals.
  • Planned, wrote, edited, worked with designers and writers, arranged and directed photo shoots, maintained $76,000 budget for Alumni Connections, a quarterly newsletter with a circulation of more than 22,000.
  • Established positive relationships with alumni and other corporate and community leaders.
  • Researched, wrote, edited, maintained budget of the Pitt Advocate, a bimonthly publication. The Advocate's audience includes members of the association and the public sector.
  • Facilitated the communications committee of the association's Board of Directors.
  • Instrumental in developing a marketing plan to raise association membership from zero to more than 8,900 members.
  • Attended and assisted staff at numerous Institutional Advancement and association special events.
  • Create, maintain, and enter information into databases.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Manage projects or contribute to committee or team work.
  • Train and assist staff with computer usage.
  • Learn to operate new office technologies as they are developed and implemented.
Editor and Account Representative 04/1991 to 11/1991
University of Pittsburgh, Department of University Relations Pittsburgh, PA
  • Management of Annual Fund Campaign including direct mail appeal and collateral materials. Meet with clients to discuss strategy.
  • Manage multifaceted donor cultivation plan for donors $100 and above and also continue relationship building with special event sponsors and media.
  • Responsible for foundation and corporate proposals and relationships and establishing timelines for timely funding requests.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Write and edit materials for various schools and their fund raissing needs.
  • Maintain scheduling and event calendars.
Bachelor of Arts: English Writing and Psychology Apr 1991 College of Arts and Sciences, University of Pittsburgh - Pittsburgh, PA Summa cum laude
English Writing, Social Work California University of Pennsylvania - California, PA Majored in social work.
Master's: Creative Non Fiction University of Pittsburgh - Completed numerous courses toward a Master's in Creative Non Fiction - University of Pittsburgh.
Certificate: Fund Raising Ohio University - Athens, OH Certificate from AIDC training at Ohio University. Seminars and First Course in fund raising from National Society of Fund Raising Executives.

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About this resume

Senior Account Manager FROM Pittsburgh , Pennsylvania RESUME

This is a resume for a Senior Account Manager in Pittsburgh, Pennsylvania with experience working for such companies as Markowitz Communication and Neighborhood Centers Association. The grade for this resume is 0 and is one of hundreds of Senior Account Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Account Manager resume.

School Attended
College of Arts and Sciences, University of Pittsburgh