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Gallagher Bassett Services - Senior Account Manager Resume Example

Jack Carter
XXXXXX XXXXXX XXXX, Columbia, MD 21044
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Sales and Account Management professional offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented with  ability to relate to diverse clients.

Skills
Experience
Senior Account Manager, Account Management Depar Jan 2007Present Gallagher Bassett Services, Inc Baltimore, MD
  • Act as an extension of risk management department for assigned client base by providing pro-active, consultative and overall program coordination services.
  • Provide assistance in the administration and implementation of claims management program.
  • Ensure all service expectations are identified and maintained.
  • Act as the liaison between client and Gallagher Bassett Services.
  • Communicate any relevant changes within GB that may affect client's program.
  • Work with clients including Volkswagen, Medstar Health, Devereux Foundation, Seneca Foods, Transfield Services.
Customer Delivery Leader Jan 2003Jan 2007 MetLife Disability Baltimore, MD
  • Responsible for account management, consultation and delivery of annual marketing reports regarding short-term and long-term disability programs.
  • Directed Disability teams representing various internal departments in retention of disability programs including responding to a formal bidding process, customer or prospect requests for plan reviews and participating with clients in union negotiations regarding consideration of plan changes.
  • Managed disability programs with clients including US Airways, Merrill Lynch, Geico, Constellation Energy, Credit Suisse Successfully partnered with National Account team and Airline Pilots Association (ALPA) to implement US Airways Pilots Disability plan Specialty Risk Services.
Director of Business Development Jan 1999Jan 2003 Baltimore, GA MD
  • Marketing and implementation of third-party workers' compensation and liability claim services to national accounts in assigned region.
  • Exceeded sales goals each year successfully marketing to clients including ADP, national Gypsum Company, American Airlines In 2001 developed and put into place marketing plan for new territory which became Mid-Atlantic region and goals were exceeded in 2001 & 2002.
National Account Manager Jan 1991Jan 1999 Community Care Network CCN Atlanta, GA
  • Accountable for sales and marketing efforts for Managed Care Organization to national accounts in Eastern region as well as assisting in healthcare network development in Southeast.
  • Established productive relationships and Managed Care programs with companies such as Georgia Pacific, Wal-Mart, Gulf Power, Cox Communications.
Education
Bachelor of Science : Journalism Jan 1977 University of Florida
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Resume Details

This is a real resume for a Senior Account Manager in Columbia, Maryland with experience working for such companies as Gallagher Bassett Services, Inc, Metlife Disability. This is one of the hundreds of Senior Account Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Senior Account Manager resume.

Previous Companies:

  • Gallagher Bassett Services
  • Inc
  • MetLife Disability

Previous Job Positions:

  • Senior Account Manager
  • Account Management Depar
  • Customer Delivery Leader
  • Director of Business Development
  • National Account Manager

Schools:

  • University of Florida

Level of Education:

  • Bachelor of Science

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