Copra Soap Company - Self Employed Resume Example

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Emily Bell

XXXX XXXXXX XXX , Glendale , CA 91201

H: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Goal-oriented small business owner dedicated to high levels of customer satisfaction. Passionate and motivated, with a drive for excellence. Motivated leader with strong organizational and prioritization abilities. Seeking a challenging sales position to interact with customers, inform them about products, and up sell items while providing them with excellent service.

Oversee activities di

rectly related to making products or providing services.

Skills

Active Listening
Active Learning

Critical Thinking
Customer Service

Sales and marketing
Judgement and Decision Making

Time Management
Instructing

Empathizing Computer Skills:
Microsoft Word, Excel, Powerpoint

Experience

Self Employed 01/2014 - Present
Copra Soap Company - Los Angeles, Ca

Starting a soap business with a partner
Creating a website to sell online
Becoming permanent vendor in various farmers markets in Los Angeles and San Francisco
Manufacturing product line; making soaps with the base ingredients that include olive oil, coconut oil, palm oil and shea butter. Combining this mixture with lye. Adding different minerals and essential oils for each batch. Making the soaps look not only visually appealing but also great for all skin types. Keeping the product as natural as possible.
Designing banners, website, packages and soaps.
Buying materials such as labels, bags, oils, minerals, molds, herbs, displays, etc.
Giving an explanation of the product and selling to customers at farmers markets, shows, and online.
Hiring and training new employees.
Managing the movement of goods into and out of production facilities.
Implementing product-marketing strategies
Reviewing and keeping track of financial statetments

Free Arts Courthouse Volunteer 12/2012 - 12/2014
Free Arts for Abused Children - Monterey Park, CA

Assisting children with arts and crafts in the family court waiting room.
Helping children escape the anxiety of their court hearings
Creating different projects every day
Teaching various artistic strategies to a diverse group of children from the ages of 2 to 15
Teaching basic skills to children with autism

Manager 12/2012 - 12/2014
Silver Glen Cleaners - Los Angeles, CA

Having a great knowledge of the standard procedures and the chemicals used
Keeping track of inventory to order necessary items on time
Excellent communication skills with employees and customers
Identifying garments to be laundered or dry cleaned
Tagging, marking, and classifying all pieces, and inputting information into the computerized register.
Ensured customer satisfaction

Sales Associate 09/2005 - 09/2010
Old Navy - Glendale, Ca

Assisting customers in person and via telephone
Cashier work; processing sales, refunds and exchanges
Encouraging customers to sign up for Old Navy credit cards
Supervising fitting rooms
Restocking items
Maintaining a clean and organized store
Greeting every customer
Assisting with product display and pricing

Sales Associate 01/2009 - 01/2010
CVS Pharmacy - Los Angeles, Ca

Assisting customers in person and via telephone
Cashier work in the front of the store and in the pharmacy
Processing sales, refunds and exchanges
Retrieving prescriptions
Actively participating in up selling different items each month
Keeping track of inventory
Making price adjustments
Assisting the manager with office work

Education

Bachelor of Science: Rehabilitation Services Dec 2014 California State University Los Angeles - Los Angeles, CA -Suicide Prevention Certificate
-Bullying Prevention Certificate
-Cyber-Bullying Prevention Certificate
-Depression Prevention Certifiicate