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Titan Security - Security Officer Floater Resume Example

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William Brown

Friendly and enthusiastic Retail Sales Associate (Macy's Inc.) and Security Officer (Titan Security) with over 20 years of excellent customer service skills and quality assurance in a number of industries ranging from food service to transportation. Able to learn new task quickly and non resistant to change. Handles tasks with accuracy and efficiency. Represents the establishment with a friendly and professional demeanor at all times and works well in a group or independently.

  • Administrative and Management
  • Time Management
  • Personnel and Human Resource
  • Billing and Bookkeeping
  • Quality Assurance
  • Written and Oral Communication
  • Retail Management
  • Customer and Personal Service
Security Officer - Floater 01/2014 to Present
Titan Security Chicago, IL
  • Responsible for monitoring commercial properties to ensure all parties are adhering to building rules and regulations.
  • Assisting tenants with needs including guest services and concierge.
  • Maintain daily logs of deliveries and contractors within various locations.
  • Record clear and accurate daily activity report (DAR).
Retail Sales Associate 01/2012 to Present
Macy's, Inc. Chicago, IL
  • Accountable for providing unparalleled customer service to Macy's customers at Chicago's State Street Flagship
  • Met and exceeded selling goals and loyalty program standards to meet store objectives
  • Engaged customers and provided store recommendations based on customer needs
  • Maintained proper maintenance of departments per Macy's guidelines.
  • Answer questions regarding the store and its merchandise.
Seasonal Staff Coordinator 11/2014 to 01/2015
Macy's, Inc. Chicago, IL
  • Assist all new associates with picking up shifts for holiday season in their home areas
  • Assigned shifts as needed on key selling days for entire store 
  • Ensure all seasonal associates were picking up required amount of hours weekly
  • Monitored open shifts throughout departments
  • Adjusted and edit shifts as needed by management
  • Communicated directly with managers of open shifts for their areas 
Owner/CEO 08/2009 to 04/2014
On The Move Transportation Chicago, IL
  • Started a transportation business to meet the increasing demand of safe, reliable, and affordable elementary, middle, and high school transportation needs.
  • Personally handled all management, financial, and operational duties to ensure business success
  • Transported children ages 2-16 years old to and from school across the Chicagoland area
  • Staffed, developed and executed several routes for multiple transportation vehicles.
Star Selling Ambassador 11/2013 to 01/2014
Macy's, Inc. Chicago, IL
  • Collaborated with store management to ensure proper execution of daily store activities
  • Monitored sales associate staffing coverage to provide proper service to customers
  • Resolved customer issues involving product, staff, and overall store experience
Quality Control/ Trainer Assistant 01/2006 to 01/2008
C.H. Robinson Worldwide, Inc Chicago, IL
  • Responsible for addressing daily billing errors made by employees, creating spreadsheets for weekly reports.
  • Aided supervisors in the improvement of systems, processes, and created procedure enhancements
  • Created training manuals and conducted training classes for all new hires and retraining of current employees as needed
  • Responded to communications regarding payment and billing load issues via email and phone.
Team Lead 01/2003 to 01/2005
C.H. Robinson Worldwide, Inc. Chicago, IL
  • Worked side by side with immediate manager to ensure workload was covered daily.
  • Responsible for maintaining rotation of 25 employees within grids of workload.
  • Assisted with meeting billing and indexing deadlines daily.
  • Assisted with training new hires as needed.
  • Conducted interview for potential candidates.
Receptionists/Mail Clerk 01/2000 to 01/2003
C.H. Robinson Worldwide, Inc. Chicago, IL
  • Greet guest entering establishment, determine nature and purpose of visit, and direct them to specific destinations.
  • Answer multi-line incoming calls and transferred to designated persons throughout company
  • Updated logs of all messenger deliveries and pickups
  • Sorted and distributed mail to 100   employees
  • Processed outgoing mail for daily pickups
Bachelor of Arts: Candidate Axia College, University of Phoenix - Chicago, IL
High School Diploma: Neil F. Simeon Vocational High School - Chicago, IL
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Resume Details

This is a real resume for a Security Officer Floater in Chicago, Illinois with experience working for such companies as Titan Security, Macys, Inc. This is one of the hundreds of Security Officer Floater resumes available on our site for free. Use these resumes as templates to get help creating the best Security Officer Floater resume.

Previous Companies:

  • Titan Security
  • Macys
  • Inc

Previous Job Positions:

  • Security Officer Floater
  • Retail Sales Associate
  • Seasonal Staff Coordinator
  • Owner
  • CEO


  • Axia College, University of Phoenix
  • Neil F. Simeon Vocational High School

Level of Education:

  • Bachelor of Arts
  • High School Diploma

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