Hollywood Casino BSL - Security Officer Resume Example

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John Hall
XXX XXXXXXXXXX XXX , Fall River , MA 02721
Home: XXXXX XXXX XXXX - XXXXXXXXXXXXXXXXXXXXX
Professional Summary

High-energy customer service professional with an outstanding  record. Superior presentation skills. Able to interact professionally with diverse clientele.

Skills
  • Investigative skills
  • Fluent in Portuguese
  • Conflict resolution
  • Strong work ethic
  • Technologically savvy
  • Organized and efficient
  • Proficient in MS Office Suite
  • HIPAA compliance
  • Outgoing and friendly
Experience
09/2014 to 10/2014
Security Officer Hollywood Casino BSL - Bay Saint Louis, MS
  • Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Guest Safety Services Department.
  • Maintains a security booth and completes records using shift activity log.
  • Safeguard the assets of Hollywood Casino, their guest, and cast members, and provide a safe environment for guest and cast members.
  • Performs chip and credit transactions, money and marker transfers, verifies amounts by signature, in accordance with company and state guidelines.
  • Responds to all emergencies.
  • Works with casino management.
  • Must maintain a valid driver's license in your state of residence and maintain a clean driving record. 
  • Must have drivers license on their person at all time
  • Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.
  • Any and all duties as assigned by your Supervisor or a member of management.
12/2013 to 09/2014
Drop Count Team Member Hollywood Casino BSL - Bay Saint Louis, MS
  • Responsible for opening, removing and securing currency from the slot machines and table games.
  •  Adheres to all Drop/Count policies and procedures.
  •  Accurately counts slot machine currency drop and tickets.
  • Operates electronic currency counter/sorter and New Wave ticket counter equipment.
  •  Records currency from each bill acceptor and table game box on the electronic currency counter.
  • Prepares and bundles the currency drop for verification.
  •  Separates slot ticket and currency from gaming machines. Performs chip count for Poker Room
  • . Prepares and creates various reports on the count and enters into computerized online accounting system.
  •  Informs supervisors of any discrepancies or variances.
  •  Ensures area is maintained and clean.
  •  Complete Drop/Count during regular shift.
  •  Maintains confidentially of all information.
  •  Contributes to a team effort and accomplishes related results as required.
  • Performs other duties as required.
08/2012 to 09/2013
Security Guard SSTAR - Fall River, MA
  • Authorized visitors, personal vehicles, and cargo truck entrance and departure.
  • Completed daily activity and incident reports detailing activities such as: property damage, presence of unauthorized or hostile persons, theft, and noteworthy occurrences.
  • Detected and exposed criminal acts, rule infractions, and suspicious activities.
  • Monitored and investigated reported incidents including thefts, fires, and injuries.
  • Denied unauthorized persons entrance and escorted hostile individuals from property.
08/2008 to 12/2012
Busser/Waiter Rickey's Bar and Grill - Bay Saint Louis, MS
  • Inspected dining room areas for tidiness, cleanliness, and proper stocking of supplies.
  • Adequately resolved complex customer issues.
  • Responded promptly and professionally to customer complaints or inquiries.
  • Provided attentive and friendly service to customers at all times, answering menu questions as needed.
  • Increased sales by offering customers additional menu items at the point of sale such as beverages and desserts.
Education
05/2012
High School Diploma: General
Bay High School - Bay Saint Louis, MS
Associate of Science: Nursing Pearl River Community College - Bay Saint Louis, MS
Completed 2 Semesters. ( Did not graduate )
-Completed Computer course:
-Proficient in Microsoft Office Excel, PowerPoint, Word, and Publisher.

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About this resume

Security Officer FROM Fall River , Massachusetts RESUME

This is a resume for a Security Officer in Fall River, Massachusetts with experience working for such companies as Hollywood Casino BSL and Hollywood Casino BSL. The grade for this resume is 0 and is one of hundreds of Security Officer resumes available on our site for free. Use these resumes as templates to get help creating the best Security Officer resume.

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School Attended
Bay High School