Rome Memorial Hospital - Secretary Resume Example

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Jaxon Turner

XXXX XXXXXX XX, Rome, NY 13440

XXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXXXX

Professional Summary

Accomplished and energetic Secretary with a solid history of achievement in supporting office operations. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Computer,Filing,Faxing,Copier,Scanning and Phones.

Seasoned Secretary/Receptionist with more than 20 years of experience in fast-paced Medical Office/Hospital Setting.Excellent Secretarial Skills and Personable skills. Track record of achieving exceptional results in Policies and Procedures and meeting all job requirements as assigned.

Competent in all office skills and very personable.

Service-oriented Office Personal as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Highly motivated and take pride in all my work ethics.Seeking a position as Secretary,Receptionist, Office Clerk. Exceptional customer services skills, with a drive to learn more and to achieve the best I can and to prove that I am a hard worker and very dependable.

Skills

Customer and Personal Service
Clerical

Service Orientation
Active Listening

Coordination
Social Perceptiveness

Computers and Electronics
Writing

Critical Thinking
Monitoring

Time Management
Telecommunications

Complex Problem Solving
Operation Monitoring

Production and Processing
Management of Material Resources

Experience

Secretary/Ward Clerk-Monitor Tech Jan 2005－May 2014 Rome Memorial Hospital Rome, NY

Answer telephones and direct calls to appropriate staff.

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Complete insurance or other claim forms.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

Transmit correspondence or medical records by mail, e-mail, or fax.

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Make copies of correspondence or other printed material.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Establish work procedures or schedules and keep track of the daily work of clerical staff.

Manage projects or contribute to committee or team work.

Order and dispense supplies.

Prepare conference or event materials, such as flyers or invitations.

Medical Receptionist Sep 2001－Jan 2005 Dr. Robert Feeney Rome, NY

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Receive payment and record receipts for services.

Schedule appointments and maintain and update appointment calendars.

Complete insurance or other claim forms.

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Transmit correspondence or medical records by mail, e-mail, or fax.

Maintain medical records, technical library, or correspondence files.

Arrange hospital admissions for patients.

Pediatric Receptionist Jun 1999－May 2002 Rome Medical Group Rome , NY

Answer telephones and direct calls to appropriate staff.

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Transmit correspondence or medical records by mail, e-mail, or fax.

Education