Karen Cooper - Secretary Resume Example

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Zoey Brooks
XXXX XXX XXXX
Bainbridge, GA 39817
Ph: XXXXXXXXXXXX
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Professional Summary

Accomplished and energetic as a store manager with a solid history of achievement in retail sales with 21 years of experience . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include inventory control, customer service and profit.

Goal-oriented as an employee and as a manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. I am on time for work, enjoy working with the public and works well with others with specialized knowledge in retail sales and inventory control.

Hard working manger who drives high sales in both slow and busy shifts. with background in retail sales and food sales. Maintains an orderly and neat store floor at all times.

Friendly and enthusiastic manager with 5 years of specialization in  fast food able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Love people
  • Judgment and Decision Making
  • Complex Problem Solving
  • Clerical
  • Time Management
  • Customer Service
  • Quick learner
  • Work well with others
  • Able to use Microsoft word
  • Can use a computer and adding machine
  • Familiar with cash registers

Experience
Secretary Feb 2015Present Karen Cooper Bainbridge, Ga
  • Receive and place telephone calls.
  • Schedule and make appointments.
  • Make photocopies of correspondence, documents, and other printed matter.
Cashier Dec 2014Feb 2015 Grocery Outlet Bainbridge, Ga
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Weigh items sold by weight to determine prices.
Store Manager Mar 1992Feb 2009 Maxway Bainbridge, Ga
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Maintain quality control and customer satisfaction.
  • Responsible for employee schedule, payroll and performance review.
  • Traveled to other stores for company, setup and merchandise control.
  • Increased profits through effective sales and training.
  • Increased sales and profits every year at least 7% and a profit of $30,000.
  • Responsible for hiring and firing and all day to day operation of store.
  • Made band deposits, opening and closing.
  • Merchandising of all items in store.
  •   Responsibility for store being ready for inventory.   
Assistant Store Manger Oct 1990Mar 1992 Maxway Bainbridge, Ga
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Open and closed store.
  • Made deposits.
  • Helped load and unload trucks.
  • Help with inventory.
Sales Clerk Jun 1982Jun 1990 K-mart Bainbridge, Ga
  • Maintain merchandise on sales floor.
  • Greet and help customers with purchase selection.
  • Clean counters, refill and straighten counters.
  • contributed to sales increase and profit for store.
Education
Associate of Applied Science: Medical Administrative Technology Bainbridge, Ga Bainbridge State College May 2014
High School Diploma: General Bainbridge, Ga Bainbridge High School Jun 1974
Awards

Honor Roll: Fall 2011

Top Performer, Inside Sales Team, 2005

Dean's List, four semester

Member of Alpha Beta Gamma

Member of National Technical Honor Society

Honor graduate

Received certificate for sales increase of 7.7% in 2008

Received certificate for sales increase of 7.6% in 2007

2nd Place, Spring Literary Contest Award, 2014

Additional Information
I am presently in school for Paralegal classes. I will graduate in May of 2016.

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About this resume

Secretary FROM Bainbridge , Georgia RESUME

This is a resume for a Secretary in Bainbridge, Georgia with experience working for such companies as Karen Cooper and Grocery Outlet. The grade for this resume is 0 and is one of hundreds of Secretary resumes available on our site for free. Use these resumes as templates to get help creating the best Secretary resume.

Dude
School Attended
Bainbridge State College