Creative Counseling Services - Secretary Resume Example

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Aria Barnes

XXXX XX XXXXX XXXXX XX, Alachua, FL 32615

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Ph: XXXXXXXXXXXX

Summary

Responsible individual with 10+ years of experience in various clinical settings including hands-on patient care, front and back office, hospitals, and other medical facilities. Excellent ability in keeping accurate and precise records related to services. Strong ability to communicate effectively with co-workers, patients, and other members of the public. In-depth knowledge of routine office procedures. Extremely efficient and task oriented; experienced in working in fast paced environments.

Skills

Experience

Creative Counseling Services Gainesville, FL Secretary Aug 2013－Present

Schedule and make appointments.
Draft and type office memos.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Complete forms in accordance with company procedures.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors.

Make copies of correspondence or other printed material.

Locate and attach appropriate files to incoming correspondence requiring replies.

Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Conduct searches to find needed information, using such sources as the Internet.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Order and dispense supplies.

Gainesville Family Physicians Gainesville, FL Medical Assistant Aug 2009－Aug 2010

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Show patients to examination rooms and prepare them for the physician.

Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

Perform routine laboratory tests and sample analyses.

Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

Change dressings on wounds.

Set up medical laboratory equipment.

Inventory and order medical, lab, or office supplies or equipment.

Schedule appointments for patients.

Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Contact medical facilities or departments to schedule patients for tests or admission.

Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Clean and sterilize instruments and dispose of contaminated supplies.

Authorize drug refills and provide prescription information to pharmacies.

Wal-Staf Gainesville, Florida Medical Office Assistant Apr 2009－Aug 2009

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Assist technicians in patient preparation and explained the various diagnostic procedures that may be performed.
Show patients to examination rooms and prepare them for the physician.

Clean and sterilize instruments and dispose of contaminated supplies.

Help physicians examine and treat patients, handing them instruments or materials.

Change dressings on wounds.
Report results to the patients and answer any questions they may have.

Comprehensive Pain Management of North Florida Gainesville, Florida Medical Assistant Jan 2008－Dec 2008

Greet patients; take vital signs and medical history.
Prep patients, take x-rays to guide doctors while completing procedures.
Care for patients afterwards and explain post procedure instructions.
General office duties including scheduling appointments, answering phones, e-mail correspondence, and calling in medications.
Enter super bills into system, ensure coding is correct, as well as all pertinent insurance information.
Send statements to patients and secondary insurance companies.
Answer billing questions from patients, attorneys and insurance companies.

International Sports Medicine Institute Los Angeles, California Physical Therapy Aide Apr 2005－Sep 2006

Assist doctors with patient care involving administration of modalities including iontopheresis, phonopheresis and spinal decompression pool therapy.
General administrative duties: answer phones, greet patients, file, fax, copy and bill patients.

Education