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Chicago Public Schools National Teachers Academy - SECA II Resume Example

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Natalie Bennett
XXXX XX XXXXXXXXX XXXXXXXXXXX, Chicago, IL 60653
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
  • Take- Charge Professional with extensive experience and demonstrated success in the areas o Special Education Elementary level,f business operations management, staff development/ supervision, and client relations. Over 10+ years of experience providing trouble shooting and resolution to client issues, disseminating workflow amongst team members to meet operational goals, financial management, and managing human resources/ employee relation functions. Areas of Competencies
  • Employee Development/ Management
  • Client Relations
  • Financial Management
  • Recruitment
  • Human Resources/ Employee Relations
  • Job Sourcing
  • Office Operations/ Administrative Support
  • Business Management
  • Report Writing
  • Payroll
  • Accounts Payable/ Receivable
Skills
  • Technical Competencies
  • Ims/tso, Ms Access, Ms Excel, Ms Word, Ms Outlook, Ms Powerpoint, Sabre; Ten Key
  • Active Listening
  • Speaking
  • Education and Training
  • Psychology
  • Critical Thinking
  • Instructing
  • Customer and Personal Service
  • Judgment and Decision Making
Experience
SECA II Nov 2010Present Chicago Public Schools National Teachers Academy Chicago, Il
  • Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
  • Enforce administration policies and rules governing students.
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms.
  • Carry out therapeutic regimens such as behavior modification and personal development programs, under the supervision of special education instructors, psychologists, or speech-language pathologists.
Jan 2006Jan 2009 AMERICAN AIRLINES Chicago, IL
  • Contracted Employee 1/2009- 4/2009
  • Assisted staff with filing, answering phones, customer service, and updating client Info in MS Access.
Controller Oct 2007Sep 2008
  • Responsibilities
  • Prepared miscellaneous deposits (c18) and bank deposits for armored car services daily pickup.
  • Processed petty cash reimbursements and provided change for all departments at DFW.
  • Maintained ATO agent's petty cash and die plate acknowledgement forms.
  • Logged deposit slips in MS Access for tracking purposes and tracked receipt of zones non-cash detail. Selected Contributions/ Achievements
  • Daily opening/ retrieval of ATO/ liquor/ duty free safe deposits and counted and reconciled revenue.
  • Resolved bank discrepancies and provided appropriate follow-up.
  • Auditing Function; quarterly safe audits, audited and validated bank deposit slips received from bank against mini and grand C20.
Staff Assistant Mar 2007Oct 2007 Accounts Payable and Receivable
  • Selected Contributions/ Achievements
  • Maintained employee payroll through automated time and attendance and audited non-management payroll semi-weekly.
  • Updated stars, staff administrative functions, shift changes, jury duty, personal vacation request, and PV request. Managed and maintained staff admin database.
Staff Assistant Oct 2006Mar 2007
  • Responsibilities
  • Performed a wide variety of administrative duties including; typing of correspondences, filing documentation, ensuring phone coverage, greeting and directing customers, handling mail, ordering supplies, updating manuals, and arranging travel and hotel accommodations. Selected Contributions/ Achievements
  • Prepared weekly, monthly, quarterly manual reports from automated database.
  • Processed jobs through AutoTA and coordinated and loaded work schedules for staffing needs.
Temporary Worker Aug 2006Mar 2007 Ordered supplies through company assist and assisted with station detail, ticketing, and deposits.
Agent Dec 2005May 2006 Air Canada Chicago, IL
  • Responsibilities
  • Provided efficient and friendly customer service to all clients while promoting/ selling air travel. Selected Contributions/ Achievements
  • Completed all necessary arrangements for accommodating passengers such as processing itineraries, computing fares, issuing refunds, and preparing issued tickets.
Lead Customer Service Agent Oct 2000Aug 2002 Air Canada Chicago, IL
  • Responsibilities
  • Performed a variety of duties, including scheduling, briefings, file maintenance, and organizing communications amongst departments. Coordinated work assignments for team members. Selected Contributions/ Achievements
  • Customer relations problem solver. Ensured all agents maintained a high level of proficiency in all aspects of their customer service jobs.
  • Observed work flow and assigned/ reassigned agents as required.
  • Coordinated routine administration, operation requirements including: planning/calling for overtime as delegated.
  • Provide on the job training to employees.
  • Assured all agents were in compliant with FAA.
Education
Associate of Applied Science : Business Administration Nov 2009 American InterContinental University Hoffman Estates, IL 2010- Present Bachelor of Business Administration, American InterContinental University (Illinois)
Business Administration Colorado Tech University Schaumburg, IL
Community Service
Volunteer, National Teachers Academy, assist and support afterschool functions for students and parents.
Certifications
Nursing Assistant Medical Assistant Diploma Medical Assistant 20 hour Security Officer Certificate
Affiliations

Member, National Education Association, 2010-Present

Awards
Outstanding rating on Performance review at National Teachers academy.
Honorable discharge, United States Army
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Resume Details

This is a real resume for a SECA II in Chicago, Illinois with experience working for such companies as Chicago Public Schools National Teachers Academy, American Airlines, Accounts Payable And Receivable. This is one of the hundreds of SECA II resumes available on our site for free. Use these resumes as templates to get help creating the best SECA II resume.

Previous Companies:

  • Chicago Public Schools National Teachers Academy
  • AMERICAN AIRLINES
  • Accounts Payable and Receivable

Previous Job Positions:

  • SECA II
  • Controller
  • Staff Assistant
  • Temporary Worker
  • Agent

Schools:

  • American InterContinental University
  • Colorado Tech University

Level of Education:

  • Associate of Applied Science

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