DirecTV - Satellite Television Installer Resume Example

• Establish steps for implementing container ship load/discharge plan.
• Assembling assigned labor group prior to work start- outlining the day's work with an emphasis on safety and efficiency.
• Working closely with the crane operators, truck drivers, and infield personnel, insuring accurate loading of containers on board the vessel and proper placement of the containers discharged onto port property.
• Upon completion of work reviewing load/discharge plans with vessel personnel, insuring that correct container load sequence was followed and the correct containers were discharged from the vessel. 

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• Schedule with customers the date and time their contracted work was to be performed.
• Assigning contracted work to the technicians.
• Meeting with customers to resolve termite damage claims, assessing their extent of damage and determining the extent of the company's liability.
• Preparing estimates for repair and the material/labor costs.
• Maintained equipment/chemical inventories and scheduled vehicle maintenance.
• Evaluated performance of technicians
• Performed quality control inspections of repair and termite control work performed.
• Follow up with customers on claim repairs, insuring their satisfaction.