CDIS - Satellite Installation Technician Resume Example

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Alexander Wilson
XXX XXXXXXX XXXXX, Newport News, VA 23601
Ph: XXXXXXXXXXXX
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Summary
To obtain a position where my skills and personality can contribute to the growth and success of your organization.

I'm a service-oriented customer service representative with over 15 year background in customer service environment. My core competencies include excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Judgment and Decision Making
  • Time Management
  • Coordination
  • Social Perceptiveness
  • Reading Comprehension
  • Customer and Personal Service
Experience
Satellite Installation Technician Jan 2015Present CDIS, Inc
  • My responsibilities are to testing and troubleshoot wiring problems.
  • Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
  • Explain cable service to subscribers after installation
  • Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
  • Splice cables, using hand tools, epoxy, or mechanical equipment.
  • Measure signal strength at utility poles, using electronic test equipment.
  • Set up service for customers, installing, connecting, testing, or adjusting equipment.
  • Access specific areas to string lines or install terminal boxes, or by climbing poles or ladders, or entering crawl spaces.
Material Handler Aug 2013Dec 2014 Digital Cable and Communications DCC
  • Receive and count stock items, and record data manually or using computer
  • Pack and unpack items to be stocked on shelves in the warehouse,
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
  • Store items in an orderly and accessible manner in warehouse
  • Drive truck in order to pick up incoming stock or to deliver parts to designated locations.
Service Operator Jun 2012Aug 2013 24 Roadside Assistance

I provided assistance to distressed motorist that are broken down. I receive jobs via phone text. Maintaining a responds time of 30 minutes or less. The service included

  • Jump starting automobiles,
  • Changing and repairing flat tires,
  • Providing fuel deliveries
  • Popping locks on vehicles to retrieve keys locked inside. 
Customer Service Representative Oct 2008Feb 2011 APAC CUSTOMER SERVICE


Customer Service Representative, Tracking Associate, 10-2008 – 08-2010


Provided excellent customer service and information regarding packages traveling within the UPS network. Used communication skills and personality to help customers and shippers find the best options for receiving/having packages delivered. Used knowledge of UPS system to provide efficient solutions for deliveries, communicated electronically with package centers on behalf of UPS customers to resolve problems and service failures, issued service refunds and helped customers navigate the UPS web site and associated shipping sites for specific functions. 


 


Customer Service Representative, Universal Associate, 06-2010 – 09-2010


Built onto previous skills adding functions that included ordering supplies and scheduling pick-ups, helping customers find nearby shipping and drop off locations, and provided rate quotes. Reported and helped customers with damaged packages.


 


Customer Service Representative, CSTA Associate, 09-2010 – 02-2011


Maintaining expertise in previous skills, now specialized in assisting customers with packages and shipments that had become lost in the UPS system and began investigations for lost packages. Helped shippers with return services, made outbound calls to parties involved, responsible for following up with customers, made direct calls to UPS customer centers and hubs to seek assistance with specific situations and provide resolutions.


 


 


Satellite Installation Technician Aug 2007Jul 2010 MasTec Advanced Technologies,
  • Install satellite equipment for receiving DirecTV.
  • Responsibilities included maintaining inventory of company van and equipment, job planning each day, providing excellent customer service to a wide variety of people while installing and servicing DirecTV systems.
  • Requires proficiency with hand and power tools, ability to navigate all areas of varied properties to plan and install these systems in compliance with building and electrical codes while maintaining building visual appearance and integrity.
Panel Technician Oct 2005Aug 2007 Automation Controls
  • Assembled and wired electronic control panels using hand tools, power tools and wire diagrams
Electrician (Level II) Nov 2003Oct 2005 Trade Source
  • Contract provider of workers in construction trades.
Apprentice Electrician, Nov 1999Sep 2003 Arc Electric

  • Beginning duties included cutting and preparing wire runs for large jobs, working in the pre-fabrication shop. Also used pipe cutters, band saw and other equipment, wired panels and various other duties as needed. After approximately 8 months received first field assignment, installing commercial electrical systems and equipment.

Education
First Year Electrical Apprentice Jan 2003 TECA
Aviation Technician Jun 2000 Tidewater Tech Aviation Academy
High School Diploma : General Studies Jan 1989 York High School General Studies

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About this resume

Satellite Installation Technician FROM Newport News , Virginia RESUME

This is a resume for a Satellite Installation Technician in Newport News, Virginia with experience working for such companies as CDIS and Inc. The grade for this resume is 0 and is one of hundreds of Satellite Installation Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Satellite Installation Technician resume.

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School Attended
TECA