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Best Buy Co - Sales Support Manager Resume Example

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Samantha Washington
Professional Summary

Results-oriented Sales Manager / Merchandise Inventory Control Manager with 18 year career experience in Retail Warehouse Inventory Control and Sales. Extensive knowledge in Employee Engagement to adhere to company training. Known for developing winning teams to achieve Company Standards  while using adequate Performance Accountability, which in turn demonstrated abilities to Retain Customer Base and Overall Financial Growth for the Company.

  • P&L management
  • Multi-operations management
  • Project management
  • Operations management
  • Logistics management
  • Forecasting
  • Quality control
  • Inventory control
  • Change Management theo
  • Conflict resolution
  • Customer needs assessment
  • Customer relations
  • Recruitment and talent development
  • Performance tracking and evaluation
  • Process improvement
  • Strategic planning
  • Tactical execution
  • High-profile presentations
  • Team building
  • Employee engagemen
  • Leadership mentoring
  • Complex problem solving
  • Customer-oriented
  • Exceptional time management skills
  • Talented multitasker
  • Adaptable
  • Flexible thinker
  • Results-oriented
Sales Support Manager 09/2003 to Present
Best Buy Co. Chino, CA
  • Motivated 110-member sales team to achieve company objectives and improve individual sales goals.
  • Recognized by top executives for developing original sales techniques now adopted by entire sales force.
  • Attained and surpassed all company-set sales goals.
  • Collaborated with leadership to develop new sales strategies, marketing approaches, and pitch techniques.
  • Maintained positive relationships with clients and local businesses to encourage future sales.
  • Operated cash register during busy periods, processing cash and credit transactions with precision.
  • Addressed patron complaints to ensure enjoyable shopping experience.
  • Coached sales team on client retention and relationship-building strategies.
  • Boosted revenue by 40% across 12-year tenure.
  • Analyzed financial data and drafted detailed accounting reports to support creation of yearly sales goals.
  • Greeted customers promptly as they arrived and informed them of any current promotions.
  • Suggested appropriate complimentary items to customers to increase per-transaction sales figures.
  • Communicated with customers to resolve complaints and address inquiries, directly contributing to high customer retention rate.
  • Engaged clients with consultative selling techniques, determining product needs and suggesting associated merchandise.
Price and Presentation Team Lead 02/1995 to 09/2003
Target Cerritos, CA
  • Complied with corporate policy regarding customer service standards and sales processes.
  • Identified sales trends and relayed merchandising needs to production teams.
  • Cultivated a pleasant store environment by greeting shoppers upon arrival.
  • Conducted inventories of store supplies and apparel.
  • Recognized for consistently scoring high on customer satisfaction surveys.
  • Participated in meetings discussing store-branding strategy.
  • Ensured the showroom was orderly and presentable.
  • Promptly completed sales transactions.
  • Managed a team of up to 15 retail associates.
  • Contributed significantly to monthly sales outcomes.
  • Labeled merchandise with stickers to indicate sales items.
  • Leveraged active listening skills to better understand customer needs.
  • Secured repeat business by delivering outstanding service to customers.
  • Neatly stocked shelves and conducted ongoing inventories of clothes and accessories.
  • Organized product displays in an appealing way.
Load Analysit 01/1993 to 01/1995
Jc Penny Warehouse La Palma, CA
  • Prepared containers for shipment, packaging items and filling boxes.
  • Interpreted written work orders to establish assigned tasks and associated resource needs.
  • Reduced shipping time by 30% through implementing enhanced supply chain procedures.
  • Managed work assignments and organized schedules for warehouse staff of 15 employees.
  • Performed periodic reviews of warehouse inventory to determine stock levels.
  • Completed daily production logs and work tickets, documenting accurate number of units processed.
  • Completed daily production logs and work tickets, documenting accurate number of units processed.
  • Safely operated forklift and other large equipment to load cargo.
  • Organized pallets according to company-mandated stacking procedures and affixed appropriate tags.
Bachelor of Arts: Psycology Argosy University - Expected graduation Jun 2016
High School Diploma: General Studies Jun 1994 Kennedy High - La Palma, CA
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Resume Details

This is a real resume for a Sales Support Manager in Eastvale, California with experience working for such companies as Best Buy Co, Target, Jc Penny Warehouse. This is one of the hundreds of Sales Support Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Support Manager resume.

Previous Companies:

  • Best Buy Co
  • Target
  • Jc Penny Warehouse

Previous Job Positions:

  • Sales Support Manager
  • Price and Presentation Team Lead
  • Load Analysit


  • Argosy University
  • Kennedy High

Level of Education:

  • Bachelor of Arts
  • High School Diploma

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