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North American Business Solutions - SALES REP Resume Example

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Audrey Patterson
XX XXXXXX XX, Binghamton, NY 13904
XXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

Team-oriented Customer Service Representative who collaborates well with diverse colleagues and clientele. Driven to attain company objectives and promote sales growth.

Skills
  • Personnel and Human Resources
  • Customer and Personal Service
  • Customer service
  • Goal-oriented
  • Self-motivated
  • Excellent communication skills
  • Conflict resolution
  • Operation and Control
  • Public Safety and Security
  • Telecommunications
Experience
SALES REP May 2014Aug 2014 North American Business Solutions Binghamton, NY
  • Merchant services, selling visa/mastercard processors to companies in the Canada region.
  • Present purchase offers to sellers for consideration.
  • Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.

Customer Care Associate Oct 2011Dec 2013 West Asset Management Endicott, NY
  • Contract with Orange and Rockland utilities.
  • Connect/Disconnect residential and commercial services, Hard meter locks, setup payment arrangements, and payments.
  • Another Client-TransUnion Account Services.
  • Created mutually beneficial relationships with customers.
  • Negotiated with vendors to achieve optimal pricing.
  • Maintained corporate accounts worth millions while continually acquiring new business.
  • Explained terms of service to customers.
  • Answered customer inquiries by phone and email.
  • Provide assistance for customers with special billing requests.

Data Entry Feb 2011Aug 2011 Source Corp Binghamton, NY
  • Entered customer complaints into the company database paying special attention to product-defect related inquiries.
  • Scanned paper files into the system database to allow staff virtual access.
  • Isolated pertinent data using advanced Excel reporting functions.
Contract Machine Maintenance Oct 2010Dec 2010 Bae System Johnson City, NY
  • Start machines and observe mechanical operation to determine efficiency and to detect problems.
  • Lubricate or apply adhesives or other materials to machines, machine parts, or other equipment, according to specified procedures.
  • Set up and operate machines, and adjust controls to regulate operations.
Manufacturer Jun 2010Oct 2010 Endicott InterConnect Endicott, NY
  • Identify and implement new manufacturing technologies, processes, or equipment.
  • Ensure adherence to safety rules and practices.
  • Plan, estimate, or schedule production work.
  • Operate complex processing equipment.
  • Erect manufacturing engineering equipment.
  • Perform routine equipment maintenance.
Customer Care Representative Oct 2009Jan 2010 Synergy Solutions Johnson City, NY
  • Worked for Bank of America, sold identity theft protection to customers.
  • Execute hundreds of daily cold calls according to lead sheet and independently generated prospects.
  • Led successful promotional campaigns to maximize sales and bring in new clients.
  • Engaged clients with consultative selling techniques, determining product needs and suggesting associated merchandise.
  • Communicated with customers to resolve complaints and address inquiries, directly contributing to high customer retention rate.
  • Greeted customers promptly as they arrived and informed them of any current promotions.
Youth Counselor May 2007Jan 2010 Boys and Girls Club Endicott, NY
  • Select appropriate curricula or class structures for educational programs.
  • Schedule special events such as camps, conferences, meetings, seminars, or retreats.
  • Maintain a safe play environment.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.

  • Organize and participate in recreational activities and outings, such as games and field trips.

Education
Education May 2010 Tompkins Cortland College Dryden, NY Liberal Arts and Sciences: General Studies.
Associates Degree.
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Resume Details

This is a real resume for a SALES REP in Binghamton, New York with experience working for such companies as North American Business Solutions, West Asset Management, Source Corp. This is one of the hundreds of SALES REP resumes available on our site for free. Use these resumes as templates to get help creating the best SALES REP resume.

Previous Companies:

  • North American Business Solutions
  • West Asset Management
  • Source Corp

Previous Job Positions:

  • SALES REP
  • Customer Care Associate
  • Data Entry
  • Contract Machine Maintenance
  • Manufacturer

Schools:

  • Tompkins Cortland College

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