Sales Person
Jun 2012－Jan 2014
Big 5 Sporting Goods －
Ceres,
CA
Greet customers and ascertain what each customer wants or needs.Describe merchandise and explain use, operation, and care of merchandise to customers.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Answer questions regarding the store and its merchandise.Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Place special orders or call other stores to find desired items.Prepare merchandise for purchase or rental.Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.Ticket, arrange and display merchandise to promote sales.Clean shelves, counters, and tables.Unload shipment truck and stock items after unloading.
Site Supervisor
Feb 2011－Jan 2014
Stanislaus County Police Activities League －
Modesto ,
CA
Oversee staff's work on a day to day basis.Check staff lesson plans for completion.Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.Meet with managers or other supervisors to stay informed of changes affecting operations.Inform workers about interests or special needs of specific groups.Analyze and record personnel or operational data and write related activity reports.Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.Take disciplinary action to address performance problems.Verification and submittal of timecards.
Customer Service Representative
Feb 2009－Sep 2009
Game Crazy －
Ceres,
CA
Greet customers and ascertain what each customer wants or needs.Describe merchandise and explain use, operation, and care of merchandise to customers.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Compute sales prices, total purchases and receive and process cash or credit payment.Answer questions regarding the store and its merchandise.Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Demonstrate use or operation of merchandise.Place special orders or call other stores to find desired items.Prepare merchandise for purchase or rental.Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.Inventory stock and requisition new stock.Ticket, arrange and display merchandise to promote sales.Exchange merchandise for customers and accept returns.Clean shelves, counters, and tables.Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.Estimate and quote trade-in allowances.Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.Bag or package purchases, and wrap gifts.Estimate cost of repair or alteration of merchandise
