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Na Williams - Sales Manager Resume Example

Charlotte Murphy
XXXX XX XXXXX XXXXX, DORAL, FL 33178
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
responsabilities and Duties

Responsible and Reliable District Sales Manager proficient in Automotive hand, air and pneumatic tools and shop equipment. Passionate and motivated, with a drive for excellence.
Service-oriented representative with over 21 years in the field. Excellent in communication and time management, handling tasks with accuracy and efficiency. Very skillful in package deals and in tool box sales, enjoy to tote and promote.

I have always been able to develop and achieve sales goals and objectives during my career by building customer relations and communication on and off the field of production as well as administration of assignments and duties.
Product knowledge is a key to my success and service is my strength.
Team Player and builder with continue participation as to events and marketing new products and warranty protection of abuse products.
Develop relationship with customer for long term focus and ideals plus goal development and creative packaging on products based on cost and profit.
Knowledge - Skills - Ability
  • Sales, marketing, speaking, listening, coordinating and producing. Writing, instructing and creating. Negotiating and closing. Speak and write English and Spanish.
  • Engineering and Technology on civil plans and Boundary Survey
  • Geography and elevation ground sites and design for proposed building location
  • Writing legal description leader on plat and survey sites
  • Building and Construction field work technician skilled and knowledgeable on all aspects of construction
  • Coordination and research with underground utilities above ground location
  • Sales and Marketing and proven leader whether in automotive and office equipment
  • Customer and Personal Service on product satisfaction
  • Negotiation on correct system equipment on out right purchase or leasing budget
  • Service Orientation on repaired and refurbished equipment
  • Complex Problem Solving on orders, deliveries, installation and repairs
  • Mechanical, Installation, maintenance and repair as a skilled performance either automotive or office equipment
  • Education and Training on automotive equipment as to hands on products, installation and performance.
Experience
Sales Manager Nov 2014Present NA Williams, Co. Atlanta, Ga
  • Direct, coordinate, and review sales activities and customer service for NAPA Tools and Equipment for Miami Distribution Center and 13 Company own stores in Miami-Dade County, Florida.
  • Direct and educate franchised owners in the Southeast State of Florida and Overseas NAPA owners...as to programs related to NAPA Tools and Equipment, from Martin to Monroe Counties, Florida.
  • Outside the US, Central America, Bahamas, the Caribbean and the US Virgin Island and others.
  • Advise franchise dealers and owners / distributors on policies and operating procedures to ensure functional effectiveness of business and create work ethics for customers.
  • Plan and direct sales associates as to training, and performance evaluations to develop and control sales and service programs in the automotive field of equipment.
  • Determine price schedules and discount rates local and in export negotiations as to market markups pricing to determine profitability in sales.
  • Represent company at trade shows and technical education on Hand Tools, Air Tools Diagnostic Equipment and Tool Storage. Promoting products and showing features and benefits of such.
Service / Parts / Warehouse Manager Nov 2013Sep 2014 Office Systems International, Inc. Doral , Fl
  • Locate, select, and procure parts and merchandise for resale, representing management in sales and service negotiations.
  • Manage the movement of equipment  into and out of warehouse facilities.
  • Plan warehouse, supply and service layouts and design displays for access of stocking shelves for parts and inventory.
  • Direct and coordinate new equipment for set-up and testing before delivery to customers.
  • Direct and coordinate refurbished units for proper replacements parts, set-up and testing.
  • Update and install firmware to existing and refurbished units either in customer location and/or in house service department. 
Owner/Operator Franchise Oct 2007Jul 2013 CORNWELL Tools dba Miami, Fl
  • Manage the movement of automotive air, hand and electrical tools and equipment on a define territory, in and out of production facilities, such as auto dealers, body shops, specialized shops, city/county fleets, heavy truck trucks shops and chain automotive repair shops.
  • Review financial statements on purchased inventory, sales and daily/monthly activity reports, and performance data to measure productivity and goal achievement to determine areas needing more sales/service for route improvement. Proper display of tool truck.
  • Plan and direct activities such as sales promotions, coordinating with auto technicians and shop foreman implementing, demonstrating and showing new products.
  • Recommending new products, such as vehicle scanners, lifts and tire equipment, a/c recycling units, brake lathes and air compressors.
  • Establish and implement rules and  policies conferring with technicians and purchasing agents in regards to time and payment based on mobile self owned/operated business.
Owner/Operator Franchise Aug 1998Oct 2007 MATCO Tools dba Miami, Fl Manage the movement of automotive air, hand and electrical tools and equipment on a define territory, in and out of production facilities, such as auto dealers, body shops, specialized shops, city/county fleets, heavy truck shops and chain automotive repair shops.
Review financial statements on purchased inventory, sales and daily/monthly activity reports, and performance data to measure productivity and goal achievement to determine areas needing more sales/service for route improvement.
Plan and direct activities such as sales promotions, coordinating with auto technicians and shop foreman implementing, demonstrating and showing new products.
Recommending new products, such as vehicle scanners, lifts and tire equipment, a/c recycling units, brake lathes and air compressors.
Establish and implement rules and  policies conferring with technicians and purchasing agents in regards to time and payment based on mobile self owned/operated business.
Owner/Operator Franchise Jun 1994Jul 1998 CORNWELL Tools dba Miami, Fl Manage the movement of automotive air, hand and electrical tools and equipment on a define territory, in and out of production facilities, such as auto dealers, body shops, specialized shops, city/county fleets, heavy truck trucks and chain automotive repair shops.
Review financial statements on purchased inventory, sales and daily/monthly activity reports, and performance data to measure productivity and goal achievement to determine areas needing more sales/service for route improvement.
Plan and direct activities such as sales promotions, coordinating with auto technicians and shop foreman implementing, demonstrating and showing new products.
Recommending new products, such as vehicle scanners, lifts and tire equipment, a/c recycling units, brake lathes and air compressors.
Establish and implement rules and  policies conferring with technicians and purchasing agents in regards to time and payment based on mobile self owned/operated business.
President May 1992May 1994 Duplex Image Systems, Inc. Hialeah, Fl Locate, select, and procure sales of analog office to existing and/or new customers in sales negotiations.
Direct and coordinate used and refurbished units for proper replacements parts, set-up and testing.
Update and install accessories to existing and refurbished units either in customer location and/or in house service department.
Led, plan and organized entire company as to sales and service, Vise President did not comply with business agreement and company was disable.
Accounts Manager May 1986Apr 1992 Office Ststems International Miami, Fl
  • Direct and coordinate activities involving sales for Sharp Facsimiles and Konica copiers performing outside sales and creating a customer base.
  • Monitor customer preferences and determine the proper system and ensure functional effectiveness of business.
  • Prepare quotes, proposals and budgets to be analyzed and approved by purchasing and accounting departments.
  • Assess marketing potential of new and refurbished products and follow up with existing customer for possible upgrades considering statistics and expenditures of the business.
Land Surveyor Feb 1978Jul 1986 Fortin, Leavy, Skiles, Inc. North Miami, Fl
  • Verify the accuracy of survey data including measurements and calculations conducted at survey sites.
  • Search legal records, survey records, and land titles to obtain information about property boundaries in areas to be surveyed.
  • Prepare and maintain sketches,plats, maps, reports, and legal descriptions of surveys to describe, certify, for work performed and to be recorded legally.
  • Direct or conduct surveys to establish legal boundaries for properties, based on legal deeds and titles.
  • Prepare or supervise preparation of all data, charts, plots, maps, records, and documents related to surveys.
  • Plan and conduct ground surveys designed to establish baselines, elevations, and other geodetic measurements.
  • Plan and organized 186 sites in 1983 for McDonald's Corporation in South Florida cities and counties
  • Record the results of surveys including the shape, contour, location, elevation, and dimensions of land or land features.
  • Survey bodies of water to determine navigable channels and to secure data for construction of breakwaters, piers, and other marine structures.
Education
Franchise Operations : Mobile tool business Jun 1994 Cornwell and Matco Tools Wadsworth, Oh Note:
Cornwell and Matco Tools are two different companies but in general have the same kind of franchise regulations
Training in how to run the mobile tool business, doing in stock sales , and service to automotive technicians, use the computer program provided by each company and maintaining inventory reports
Trained in product knowledge, hard line and tool boxes visit both factories and view operations
Top dealer on both companies as far as hardline sales and tool box sales
Finance is a key in this business and able to present personal credit and leasing of equipment to shop owners as well as individual for high ticket items
Copier/Facsimile Technician : Set-up/electronic repair Sep 1986 Sharp Electronics Mahwah, NJ General training on facsimile operation, testing and communication procedures
Basic installation and training
Monitoring faults over an analog telephone lines
On laser operated units trained for mechanical repair with fusing and toner components
Associate of Science : Civil Engineering/Land Surveing Apr 1984 Miami-Dade College North Miami, Fl Relevant courses and project performed in all related aspects for civil and surveying work.
Measurements, boundary survey, legal description, elevations and drainage experience.
Able to find an apprentice job with Metro Dade County Survey section while attending school and able to perform to higher level of field performance.
Associate of Arts : Drafting/Music/Electronics Dec 1980 Miami-Dade College Miami, Fl Relevant courses where architectural drafting by hand, no computers at the time.
Music was related to percussion and part of the college jazz band performing in many activities.
In electronics where involved in essential skills
GED : High School Diploma May 1975 Colegio Marista Manati, PR General Academic Studies such as Algebra, Geometry, Social Studies and Science, Biology, Quemistry, Carpentry, Sports, Phy-Ed, member of the school and town basketball team and other high school activities.
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Resume Details

This is a real resume for a Sales Manager in DORAL, Florida with experience working for such companies as Na Williams, Co, Office Systems International. This is one of the hundreds of Sales Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Manager resume.

Previous Companies:

  • NA Williams
  • Co
  • Office Systems International

Previous Job Positions:

  • Sales Manager
  • Service
  • Parts
  • Warehouse Manager
  • Owner

Schools:

  • Cornwell and Matco Tools
  • Sharp Electronics
  • Miami-Dade College
  • Colegio Marista

Level of Education:

  • Franchise Operations
  • Copier/Facsimile Technician
  • Associate of Science
  • Associate of Arts
  • GED

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