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Maguires Nissan Of Lebanon - Sales Manager Resume Example

Layla Ross
XXXX XXXXXXXX XXXXX, East Petersburg, PA 17520
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented Sales Manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. An excellent Communicator and Motivator with specialized knowledge in Finance and Insurance.

Skills
  • Sales and Marketing
  • Customer and Personal Service
  • Speaking
  • Active Listening
  • Persuasion
  • Administration and Management
  • Critical Thinking
  • Monitoring
  • Judgment and Decision Making
  • Management of Personnel Resources
  • Writing
  • Active Learning
  • Complex Problem Solving
  • Negotiation
  • Time Management
  • Operations Analysis
  • Management of Financial Resources
  • Communications and Media
  • Management of Material Resources
Experience
Sales Manager Mar 2014Sep 2014 Maguire's Nissan of Lebanon Lebanon, PA Oversaw daily operations of franchised automotive dealership. Coached and trained staff. Made sales offers to potential customers. Closed sales offers and submitted for bank approvals. Adhered to all state and federal regulations. Completed necessary state, federal and bank documents. Up-sold extended service agreements, GAP and other ancillary products. Worked with lenders to ensure dealer funding.  Advised management team on compliance regulations. 
Sales Manager Jul 2011Mar 2014 Apple Chevrolet Cadillac York, PA Oversaw daily operations of franchised automotive dealership. Coached and trained sales staff. Performed monthly reviews. Made purchase offers to potential customers. Closed deals and submitted for bank approvals. Adhered to all state and federal compliance rules and safeguards. Managed, controlled and ordered all Cadillac inventory. Worked with Service Team to ensure customer satisfaction and brand loyalty. Met with Cadillac District representative to review performance and plan for Cadillac sales events. Worked with Local Market Advertising group to review and approve TV and digital media buys. Supervised dealership participation in events at the York Expo Center. Directed all Apple Cadillac community and golf events. Worked with management staff to coach, train and promote from within.
Sales/Finance Manager Aug 2010Jul 2011 Apple Budget Outlet York, PA Assisted GSM with daily operations of used car dealership. Assisted customers with purchase of pre-owned cars, trucks and SUVs.  Adhered to all state and federal compliance rules and safeguards. Coached and trained sales staff on challenged credit operations. Submitted deals for finance approval. Completed all necessary state, federal and lender paperwork. Up-sold customers extended service contracts, GAP and other ancillary products. Worked with CAC representative to ensure proper use of their guaranteed credit platform. Submitted all customer required stips for CAC approvals. Assisted in trade appraisals and inventory management for dealership. Maintained and managed dealership website. Contacted internet leads via email or phone to schedule dealership appointments. 
Used Car Sales Manager Feb 2010Aug 2010 Apple Nissan York, PA Oversaw daily operations of franchised automotive dealership. Coached and trained sales staff. Secured and managed all pre-owned inventory. Appraised customer vehicles for trade. Worked with Service Manager to ensure proper reconditioning of all retail units. Managed process for all wholesale units. Handled all used car issues and complaints to ensure customer satisfaction. Made sales offers to new and used vehicle purchasers. Closed deals and submitted for lender approval. Adhered to all state and federal compliance rules and safeguards. Assisted finance manager in preparing all necessary paperwork for lender funding and state registration. Submitted advertising requests to agent for all pre-owned spots. Worked with management staff to hire, train and promote from within.
Regional Sales Manager Feb 2007Sep 2009 APS Dealer Services Downingtown, PA Consulted with franchised automotive dealers to assess their operational needs. Managed territory to increase client base and overall sales of products and services. Provided advertising, sales, finance and service solutions to help dealers increase volume,  service retention and profitability. Trained dealers and general managers how to develop an execution strategy to achieve their desired goals. Assisted in the implementation of the strategy and coached and trained on the monthly and quarterly results. Worked with vendors to ensure ordering and proper installation at the store level. Assisted my dealers with recruiting, hiring and coaching of finance talent. Arranged and completed marketing efforts to dealers in my assigned region. Provided daily, weekly and monthly documentation of scheduled visits and cold calls within my territory to the vice president. 
Education
High School Diploma : General and Honors Academics Jun 1983 Harry S Truman High School Levittown, PA Elected Sr. Class President. Graduated in top 5% of class. Received distinguished school service award. Recipient of journalism award.
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Resume Details

This is a real resume for a Sales Manager in East Petersburg, Pennsylvania with experience working for such companies as Maguires Nissan Of Lebanon, Apple Chevrolet Cadillac, Apple Budget Outlet. This is one of the hundreds of Sales Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Manager resume.

Previous Companies:

  • Maguires Nissan of Lebanon
  • Apple Chevrolet Cadillac
  • Apple Budget Outlet

Previous Job Positions:

  • Sales Manager
  • Sales
  • Finance Manager
  • Used Car Sales Manager
  • Regional Sales Manager

Schools:

  • Harry S Truman High School

Level of Education:

  • High School Diploma

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