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Coley - Sales Manager Resume Example

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Isabella Reed

XXXX XXXXXXXX XXXX, Flushing, MI 48433

XXXXXXXXXXXXXXXXXXXXX

Ph: XXXXX XXXXXXXX

Objective

To obtain a position at Wells Fargo where I can learn new skills and gain experience to assist me in achieving my goal in becoming a Financial Advisor.

Skills

Customer Retention
Referral Networks

Revenue Generation
Customer and Personal Service

Creative Problem Solving
Team Leadership

Administration and Management
Business Development

Strategic Planning

Experience

Coley/Central Canteen Services Flint, MI Sales Manager Dec 2014－Present

Acquire new business leads, personally exceeding $500,000 in new business in December 2014 and January 2015.

Resolve customer complaints regarding sales and service, thus leading the company to a 98.9% retention rate.
Direct interaction with lead contacts at over 1,000 accounts, covering 23 counties.

Confer with potential customers regarding equipment needs and advise customers on types of equipment for specified locations.
Assess marketing potential of new and existing store locations, considering statistics and expenditures.
Produce customer-specific proposals and attend customer meetings and presentations.
Follow up and support any potential new business with clients.
Answer all incoming calls and enquiries promptly and professionally.

Coley/Central Canteen Services Flint, MI General Manager Jan 2013－Nov 2014

Manage daily operations of the company, generating $11 million annually.
Acquired $700,000 in new business in 2014.
Oversee the daily activities of 45 employees.
Introduced and led new Micro-Market development, generating over $1 million dollars in new sales.
Schedule and direct staff in daily work assignments to maximize productivity.
Conduct daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Optimize profits by controlling food, beverage, and labor costs on a daily basis.
Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
Undertaking any senior management requests.

Coley/Central Canteen Services Mt. Pleasant, MI Branch Manager May 2012－Dec 2012

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Effectively managed team of nine drivers and staff.
Improved employee retention through staff promotions, family-like atmosphere, and merit-based pay increases.

Coley/Central Canteen Services Flint, MI Route Driver & Assistant May 2007－May 2012

Services and stocks coin operated product vending machines at over 200 machines weekly.
Collects, secures, and transports funds removed from serviced vending machines to office.
Maintains accurate records of truck inventory and product movement to machine inventory.
Resolves customer issues concerning vending products and machine malfunctions.
Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
Performs miscellaneous job-related duties as assigned.

Education

Ferris State University Big Rapids, MI Bachelor of Science: Business Administration May 2012

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                                        Previous Companies:
                                        Coley
Central Canteen Services

                                        Previous Job Positions:
                                        Sales Manager
General Manager
Branch Manager
Route Driver & Assistant

                                        Schools:
                                        Ferris State University

                                        Level of Education:
                                        Bachelor of Science