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Bagghy Riminj - Sales Manager Resume Example

Lucas Martin
XXXXXXXXX XXXXXX , Miami beach, FL 33139
XXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

Friendly and enthusiastic front desk agent with several years of specialization in Hospitality field. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Bi-lingual front desk agent who builds and leads friendly, efficient service teams. Managed 10 staff in dining establishment, serving an average of 50 of customers per night. Level-headed and composed professional, who maximizes table turns and receipts.

Responsible restaurant Manager proficient in Hotel Rex for several years experience. Passionate and motivated, with a drive for excellence. 

Goal-oriented sales Manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Strong personality and taking care of guests with specialized knowledge in Bagghy Rimini and Hotel Rex.

Skills
  • Since I was 14 years old I've travelled a lot because I love to discover different counties and different cultures. For these reasons, I have strong personality and my strengths are:Speaking
  • Active Listening
  • Social Perceptiveness
  • Persuasion
  • English Language
  • Active Learning
  • Complex Problem Solving
  • Learning Strategies
  • Education and Training
  • Foreign Language
  • Customer and Personal Service
Experience
Sales manager Apr 2012Jan 2015 Bagghy Riminj Rimini, IT In Italy I run my own business in Italian monobrand fashion store. It's a luxury store where I sell bags and clothes, everything made in Italy.
My mainly position:
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. 
  • Determine price schedules and discount rates.
  • Resolve customer complaints regarding sales and service.
  • Determine price schedules and discount rates.
  • Review operational records and reports to project sales and determine profitability.
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Monitor customer preferences to determine focus of sales efforts.
  • Write, design, or edit web page content, or direct others producing content.
Front desk agent May 2006Dec 2011 Hotel Rex Rimini, IT I worked in hospitality area for several years. 
I worked in front office desk and my mainly tasks were:
  • Greet, register, and assign rooms to guests of hotels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
Hostess and restaurant manager Jun 2008Sep 2011 Hotel Rex Rimini, IT
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Receive and record patrons' dining reservations.
  • Assist with preparing and serving food and beverages.
  • Prepare staff work schedules.
  • Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
  • Coordinate and supervise work of kitchen staff.
  • Plan and price menu items.
Education
Linguistic and Cultural Mediation: Foreign Languages Jul 2012 Milan University Milan, IT I've studied for several years foreign languages. My mother tongue is Italian and I can speak fluent English and Spanish, because I've graduated such as Interpreter. I have TOEFL certificate, which I got it in Miami few years ago. In the High School I've studied even French and German, I have a good knowledge of them both. I travelled a lot during High School and College to improve English, Spanish, German and French.
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Resume Details

This is a real resume for a Sales Manager in Miami beach, Florida with experience working for such companies as Bagghy Riminj, Hotel Rex. This is one of the hundreds of Sales Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Manager resume.

Previous Companies:

  • Bagghy Riminj
  • Hotel Rex

Previous Job Positions:

  • Sales Manager
  • Front desk agent
  • Hostess and restaurant manager

Schools:

  • Milan University

Level of Education:

  • Linguistic and Cultural Mediation

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