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American Eagle Outfitters - Sales Lead Manager Resume Example

Lagena Etrnur
XXXX XXXXXX XXXXXX , Norfolk , VA 23503 XXXX XXXXXX XXXXXX , 23503 , Norfolk VA | XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Professional Summary

Enthusiastic worker with multiple years in progressive experience in customer service, including retail and the food industry. Outgoing, self-motivated leader with illustrated strengths that can be used in any environment. 

Skills
  • Customer service
  • Team building
  • Sales and merchandising
  • Communication skills
  • Highly organized
  • Dependable
  • Results-oriented
  • Quick learner
Experience
September 2015Current Sales Lead Manager | American Eagle Outfitters | Norfolk, VA
  • Performed the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture.
  • Communicated clear expectations and held the store associates and themselves accountable to achieving all brand, performance and behavior standards.
  • Proactively seeking personal learning and development opportunities to elevate leadership skillset and individual performance.
  • Partnered with the Store Management team in the execution of the store business plan to results and maximizes business opportunities.
  • Established and assigned individual goals to sales and stock associates; monitored performance and provided real-time coaching to support them in achieving the assigned goals.
July 2016March 2017 cashier | Chick-fil-A | Norfolk, VA
  • Implemented excellent customer service standards to ensure an amazing dine in or drive thru experience.
  • Prepared orders with one hundred percent accuracy to drive results and exceed standards. 
August 2013August 2015 Team Leader | Chick-fil-A | Bowie, MD
  • Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Insures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Performs any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
Education
2016 Certificate in Business Administration Martinsburg College, Martinsburg, WV
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Resume Details

This is a real resume for a Sales Lead Manager in Norfolk, Virginia with experience working for such companies as American Eagle Outfitters, Chickfila. This is one of the hundreds of Sales Lead Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Lead Manager resume.

Previous Companies:

  • American Eagle Outfitters
  • ChickfilA

Previous Job Positions:

  • Sales Lead Manager
  • Cashier
  • Team Leader

Schools:

  • Martinsburg College

Level of Education:

  • Certificate in Business Administration

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